Capital Market - Middle office

Tata Consultancy Services; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Tata Consultancy Services, APAC, Malaysia, invites applications for a Capital Market - Middle Office professional. You will manage trade capture, booking amendments, trade life cycle and related post-execution processing, partnering with Front Office and Compliance to minimise risk and ensure data accuracy.

The role emphasizes operational readiness, process improvement, and stakeholder engagement across hubs and regions to deliver consistent and efficient trade support while maintaining

Job description

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Role: Capital Market - Middle office.

Location: Malaysia.

ROLES & RESPONSIBILITIES :

• Trade capture, booking amendments, Trade life cycle and Novations/Assignments
• Manage query remediation and other day-to-day processing, ensuring timely escalation to minimise risk exposure.
• New business enablement and solutions, partner to deliver strategic FM initiatives:
• Drive Operational readiness
• Collaborate with internal stakeholders to achieve seamless follow the sun model and constantly seek opportunities to achieve process consistency.
• Face of Operations to Trading and Sales Desks – primary point of contact:
• Insulate FM from post execution processing / queries, represent Operations functions
• Build team profile with the Front Office
• Stakeholder engagement, 2-way flow of information – “Trusted Advisor”
• Build strong relationship with internal teams to facilitate efficient communications and speedy resolutions of issues:
• Identify and close knowledge gaps within the Hubs through hands on training
• Drive continuous improvement and innovate:
• Partner with Technology to deliver transformation
• Work with FO to identify booking model improvements and drive efficiency
• Be up to date and ensure compliance with regulatory requirements
• Adherence to Ops Risk Framework standards of implementation and process management.
• Constantly seek opportunities to improve global consistency, work closely with the onshore and other regions to close gaps and standardise processes.
• Build strong relationship with Onshore Middle-Office to facilitate efficient communications and speedy resolutions of issues:
• Identify and close knowledge gaps through hands on training
• Be the subject matter expert for MIS, cost-per-trade, touch points per trade – drive their evolution and identify areas to proactively add value through improved data
• Operations representation for external/internal and regulator scheduled audits:
• Ensure Audit points are addressed within timelines
• Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations
• Adherence to Ops Risk Framework standards of implementation and process management:
• Continuous review of procedures and booking model
• Local Management of;
• Hubs: Drive global alignment and consistency, Follow The Sun support
• Local market: standardize where applicable, tailored processes/controls
• New business enablement and solutions, partner to deliver strategic initiatives.
• Constantly seek opportunities to improve global consistency, work closely across functions and other regions to close gaps and standardise processes.
• Communicate with internal and external stakeholders to solve immediate day to day issues with transactions as well as understand their longer terms needs to shape business decisions in Middle Office
• Build strong relationship with internal teams to facilitate efficient communications and speedy resolutions of issues:

Business:

• Understand the products lifecycle from front to back and be the subject matter expert and key team member for the core systems processing.
• New business enablement and solutions, partner to deliver strategic FM initiatives.
• Engage with industry bodies and vendors to identify opportunities to enhances processes and systems and drive efficiency

Processes

• Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk.
• Drive continuous improvement and innovate:
• Partner with Technology to deliver transformation
• Work with COO to identify booking model improvements and drive efficiency
• Be aware of, and strive to reduce, vendor costs
• Operations representation for external/internal and regulator scheduled audits:
• Ensure Audit points are addressed within timelines
• Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations

Governance

• Adherence to Ops Risk Framework standards of implementation and process management:
• Continuous review of procedures and booking model
• Operations representation for external/internal and regulator scheduled audits:
• Ensure Audit points are addressed within timelines
• Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, eliminate and mitigate risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Face of Operations to Sales and Trading Desks locally – point of contact:
• Insulate FM from post execution processing / queries, represent Operations functions
• Build team profile with the Front Office
• Stakeholder engagement, 2-way flow of information – “Trusted Advisor”

Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.