Cantonese/English Medical Interpreters

i-Call International; Ipoh; Remote; MYR 69,000 - 124,000; Full time

Benefits offered by this job

Remote work from home

Professional interpretation team

Impactful healthcare access

Job summary

I-Call International in Malaysia is expanding its Medical Consecutive Interpreter team and is seeking qualified interpreters fluent in English and Cantonese to work remotely.

As a Medical Consecutive Interpreter, you will facilitate accurate communication between healthcare providers and patients, maintain confidentiality, and continuously develop medical terminology knowledge.

Qualifications

• Fluency in English and Cantonese.
• Previous experience in medical interpretation or translation is preferred.
• Strong understanding of medical terminology and healthcare environments.

Responsibilities

• Interpret medical conversations between patients and healthcare professionals.
• Assist patients in understanding healthcare processes and navigate cultural nuances.
• Maintain patient confidentiality and comply with medical ethics and standards.
• Record interpretation details such as date, time, duration, and type of service.
• Stay up to date with medical terminology and interpretation standards.

Skills

English

Cantonese

Job description

Languages Required: Cantonese
English & Cantonese Proficiency Required (Fluent)
Company: I-Call International
Work Type: Remote | Medical Consecutive Interpretation

I-Call International is expanding its interpreter team and is currently seeking qualified Medical Consecutive Interpreters who are fluent in English and Cantonese.

Role Overview

As a Medical Consecutive Interpreter, your primary responsibility will be to facilitate clear, accurate, and professional communication between healthcare providers and patients with limited English proficiency.

Key Responsibilities

Interpretation

• Accurately interpret medical conversations, including diagnoses, symptoms, treatments, and procedures between patients and healthcare professionals (doctors, nurses, and clinical staff).

Cultural Mediation

• Assist patients in understanding healthcare processes and help providers navigate cultural nuances that may impact patient care.

Confidentiality & Ethics

• Strictly maintain patient confidentiality and comply with professional medical interpretation ethics and standards.

Documentation

• Record interpretation details such as date, time, duration, and type of service provided.

Professional Development

• Stay up to date with medical terminology, healthcare practices, and interpretation standards to ensure high-quality service delivery.

Qualifications

• Fluency in English and Cantonese
• Previous experience in medical interpretation or translation is preferred
• Strong understanding of medical terminology and healthcare environments
• Excellent communication skills and cultural sensitivity
• Ability to work efficiently under pressure in real-time medical settings

Technical Requirements

• Minimum 15 Mbps Download & Upload speed
• USB headset (mandatory)
• PC or Laptop: Core i5 (6th generation or higher) with minimum 8GB RAM
• LAN (Ethernet) connection (Wi-Fi not acceptable)
• HD Webcam

Why Join I-Call International?

• Work remotely from the comfort of your home
• Be part of a professional, growing medical interpretation team
• Make a meaningful impact by improving access to healthcare communication