Business Systems Analyst: Drive Agile Delivery & Workflow Excellence

SOCOE SDN. BHD.; Kuching; On-site; MYR 65,000 - 100,000; Full time

Job summary

SOCOE SDN. BHD. in Sarawak is seeking a Business System Analyst to bridge the gap between business vision and high-velocity engineering execution.

You will deconstruct operational workflows, translate stakeholder needs into crisp digital architecture, and steer system validation. The role emphasizes system architecture, cross-functional blueprinting with Product Owners, UI/UX, and Engineering; process mapping and optimization; and leading SIT/UAT to ensure features meet business rules and

Qualifications

• Academic foundation: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related discipline.
• Experience: 3–5+ years as a Business System Analyst, Systems Analyst, or Technical Product Analyst in software delivery or platform environments.
• Core mastery: BRD/FRD, workflow mapping, and process gap analysis.

Responsibilities

• System Architecture & Requirements: Gather, analyze, and convert complex operational policies into functional specs, process flows, and developer-ready BRD/user stories.
• Cross-Functional Blueprinting: Partner with Product Owners, UI/UX designers, and Engineering squads to align technical capabilities with real-world business logic.
• Process Mapping & Optimization: Evaluate workflows, identify system friction points, and engineer seamless continuous improvements across digital platforms.
• Validation & Quality Assurance: Lead SIT and UAT to guarantee deployed features meet business rules and performance benchmarks.
• Stakeholder Synchronization: Serve as the primary technical interface, managing expectations, troubleshooting post-implementation issues, and documenting the system.

Skills

System architecture

Requirements gathering

Agile/Scrum

Data analytics

Stakeholder communication

Education

Bachelor’s degree in IT or related

Tools

SQL

BRD/FRD docs

Job description

SOCOE SDN. BHD. in Sarawak is seeking a Business System Analyst to bridge the gap between business vision and high-velocity engineering execution.

You will deconstruct operational workflows, translate stakeholder needs into crisp digital architecture, and steer system validation. The role emphasizes system architecture, cross-functional blueprinting with Product Owners, UI/UX, and Engineering; process mapping and optimization; and leading SIT/UAT to ensure features meet business rules and