Business Support Executive - Quotation

Lapp Malaysia Sdn. Bhd.; Shah Alam; On-site; MYR 47,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Competitive remuneration package

Career development opportunities

Job summary

Lapp Malaysia Sdn. Bhd. in Shah Alam seeks a Business Support Executive - Quotation to join the sales team on a full-time basis. The role supports quotation management, coordinating with product, pricing and logistics to deliver accurate quotes to customers.

The ideal candidate has 1–2 years in sales support or related roles, with strong MS Office skills and familiarity with CRM/SAP systems, aiming to enable faster deal closures.

Qualifications

• Proficiency in MS Excel and Word.
• Strong written and verbal communication.
• Detail-oriented with pricing and product specs.
• Ability to manage multiple quotations and deadlines.

Responsibilities

• Prepare, compile and process quotations based on customer requests and specs.
• Liaise with product, pricing and logistics to gather accurate information for quotations.
• Review quotations for accuracy and policy compliance.
• Maintain quotation templates and pricing databases.
• Track quotation status and follow up to ensure timely delivery.

Skills

MS Excel

Communication

Attention to detail

Time management

Customer focus

Education

Diploma or Bachelor's in Business Administration, Sales, or related

Tools

SAP

CRM

Job description

About the role
Lapp Malaysia Sdn. Bhd. is seeking a Business Support Executive - Quotation to join our dynamic sales team on a full-time basis in Shah Alam, Selangor. This role is pivotal in supporting our sales operations and ensuring seamless quotation management processes. As Business Support Executive, you will be the backbone of our quotation department, working collaboratively with sales teams to deliver accurate, timely quotations to our clients. Your contribution will directly impact our ability to close deals efficiently and maintain strong customer relationships.

Key responsibilities

Prepare, compile and process quotations based on customer requests and sales specifications

Liaise with internal departments including product, pricing and logistics to gather accurate information for quotations

Review quotations for accuracy, completeness and compliance with company policies before submission to customers

Maintain and update quotation templates, pricing databases and product information systems

Track quotation status and follow up with relevant teams to ensure timely delivery to customers

Respond to customer enquiries regarding quotation details and provide clarification as needed

Input and manage quotation data in company systems and CRM platforms

Coordinate with the sales team to address customer requirements and modify quotations when necessary

Prepare regular reports on quotation volumes, conversion rates and sales pipeline activity

Support the sales team with administrative tasks including order processing and documentation

What we're looking for

Minimum 1-2 years' experience in a sales support, quotation or business support role, preferably within manufacturing, industrial or B2B environments

Fresh Graduates are encouraged to apply

Strong proficiency in Microsoft Office applications, particularly Excel and Word

Experience with CRM systems and SAP System are advantageous

Excellent attention to detail with the ability to maintain accuracy whilst working with complex product specifications and pricing information

Strong organizational and time management skills, with the capacity to manage multiple quotations simultaneously

Good communication skills, both written and verbal, with the ability to liaise effectively across departments

Ability to work independently and as part of a team in a fast-paced environment

Problem-solving mindset with a proactive approach to identifying process improvements

Diploma or Bachelor's degree in Business Administration, Sales, or a related field

What we offer

At Lapp Malaysia Sdn. Bhd., we are committed to creating a supportive and inclusive workplace where our employees can thrive. We offer competitive remuneration packages, comprehensive benefits including health insurance, and opportunities for professional development and career progression. We foster a collaborative culture where your contributions are valued and recognized. We invest in training and development programs to help you grow your skills and advance your career within our organization.

About us
Lapp Malaysia Sdn. Bhd. is part of the Lapp Group, Headquartered in Stuttgart, Germany, a leading supplier of integrated solutions and branded products in the field of cable and connection technology. The company's portfolio includes standard and highly flexible cables, industrial connectors and screw technology, customised system solutions, automation technology and robotics solutions for the intelligent factory of the future, as well as technical accessories. LAPP's core market is the industrial machinery and plant engineering sector. Other key markets are in the food industry, logistics, as well as the energy and the mobility sector.
The company was founded in 1959 and is still fully family-owned today. In the fiscal year 2025, it generated consolidated sales of EUR 1.93 billion. LAPP employs around 5,700 people worldwide, manufactures at 27 international locations and is active in a total of over 80 countries worldwide.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Business Support Executive?
• Which of the following types of qualifications do you have?
• Do you have order processing experience?

LAPP

Manufacturing 5,001-10,000 employees

LAPP Malaysia is part of the LAPP Group, a German family-owned global leader in cable and connectivity technology.

Founded in 1959, LAPP operates in over 80 countries with around 5,700 employees worldwide.

We provide cables, connectors, cable management and integrated connectivity solutions for industries including industrial automation, machinery, energy, mobility and renewable energy.

In Malaysia, we combine global technology with local expertise to help customers solve complex application and connectivity challenges.

LAPP Malaysia is part of the LAPP Group, a German family-owned global leader in cable and connectivity technology.

Founded in 1959, LAPP operates in over 80 countries with around 5,700 employees worldwide.

We provide cables, connectors, cable management and integrated connectivity solutions for industries including industrial automation, machinery, energy, mobility and renewable energy.

In Malaysia, we combine global technology with local expertise to help customers solve complex application and connectivity challenges.

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What can I earn as a Business Support Executive