Business Support

SupportFinity™; Selangor; On-site; MYR 72,000 - 96,000; Full time

Job summary

Airbus Customer Services Sdn Bhd in Malaysia seeks a professional to provide business support to the Country Airbus Chief Representative, managing documents and coordinating communications with internal and external parties.

You will prepare reports, board papers, budgets, and coordinate meetings, ensuring timely execution and maintaining confidential files.

This permanent role offers exposure to governance and external relations across multiple stakeholders.

Qualifications

• Experience managing confidential documents and board materials.
• Ability to liaise with internal and external stakeholders.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate and track documents for ACR approval.
• Prepare reports, board papers, and budgets as required.
• Communicate with stakeholders to ensure timely project execution.
• Support external commitments and committees on board relations.
• Maintain confidential files and meeting records.
• Schedule meetings, circulate notes, and assign action owners.
• Monitor KPIs and drive deliverable progress.

Skills

Document management

Stakeholder communication

Executive support

Meeting coordination

Tools

MS Office

Job description

Job Description

Overview

To manage and track documents received for ACR’s approval and to communicate with all stakeholders on comments from the ACR. Communicate with internal and external parties to ensure that all projects are being executed in a timely manner. Business Support serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Country Airbus Chief Representative (ACR). The Business Support serves as a liaison to the Board of Directors and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects. Communicates directly with Board Members and Senior Level Employees and Human Resource, both internally and externally.

Key Responsibilities

• Conducts research and act as a main resource for information as needed by ACR. Support the ACR in the preparation of all documentation required for key decision making as required.
• Support the ACR in the preparation and presentation of reports, Board papers, proposals, budgets and related activities in servicing and developing contracts and relationships with stakeholders and partners.
• Communicate with internal and external parties to ensure that all projects are being executed in a timely manner.
• Supports ACR in his/her external commitments related to Board/Management Team including service on external boards, committees and other groups.
• To manage and track documents received for ACR’s approval and to communicate with all stakeholders on comments from the ACR.
• Filing and organization of documents throughout the entire approval process.
• Coordinate meetings and their agendas, compile and distribute meeting notes with clear action items and owners, for example, Finance, Governance & Nominating, and Audit Committee meetings, both on and off site to support the ACR’s agenda. Maintains confidential files and contact information.
• Track and help drive completion of these key deliverables and follow up on action items/outstanding items.
• Preparing and editing communications, presentations, and other team and companywide messages.
• Manage multiple assignments as assigned by the ACR’s office related to diverse lines of business, community and personal interests with inter-related activities and relationships.
• Track and elevate company KPIs against targets and shortfalls.
• Manages the confidential information and support needs for various initiatives and special projects.
• Upkeep and live Airbus Values, Leadership Model and Code of Conduct.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company

Airbus Customer Services Sdn Bhd

Employment Type

Permanent

Experience Level

Professional

Job Family

Support to Management

About the company

Airbus

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail] .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.