Business Process Analysts, Advisor

Zebra Technologies; Penang; On-site; MYR 80,000 - 100,000; Full time

Job summary

The Hispanic Alliance for Career Enhancement invites innovative individuals to join Zebra in Penang, Malaysia. This role focuses on planning and implementing complex process improvement initiatives, utilizing techniques such as Lean or Six Sigma. Emphasizing a culture of caring and collaboration, Zebra fosters an environment where your ideas are valued.

We prioritize work-life balance with hybrid work options, adaptable hours, and dedicated well-being days, allowing you to thrive both personally and professionally.

Responsibilities

• Plans and implements complex process improvement initiatives.
• Conducts root cause analysis of process failures.
• Documents agreements and revises business processes.

Job description

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customers' and partners' needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward‑thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about locally and globally.

Come make an impact every day at Zebra.

Responsibilities

• Plans, performs and implements the most complex process improvement initiatives (such as Lean or Six Sigma). Projects may span business units or require significant cross‑functional alignment or involvement. Assignments often include designing process from scratch in emerging functional organizations or business units.
• Works proactively to identify and suggest opportunities to improve process effectiveness and efficiency in the assigned BU.
• Conducts root cause analysis of process failures.
• Captures current challenges, desired outcomes and recommendations.
• Documents agreements and owns drafting and revision of new or updated business processes in the assigned business unit.
• Understands upstream, downstream, and work‑tools impacts to process change and can recommend solutions to minimize impacts.
• May train incumbent employees in new process flow or requirements.
• Measures and reports on the success of new or revised processes in the BU. Reporting may include presentations to mid‑to‑senior level or executive audiences.
• Provides consultation on the use of re‑engineering techniques to improve process performance and product or service quality.
• Performs cost and benefit analyses.
• May coach, mentor, or oversee the work of less senior Business Process Analysts, acting as a resource and escalation point.

Benefits

We understand the importance of work‑life balance and wellbeing, which is why we offer flexibility for our teams including hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual company‑wide well‑being day to promote revitalization and success.