Business Operations Intern

Shell; Kuala Lumpur; Hybrid; MYR 13,000 - 22,000; Part time

Benefits offered by this job

Flexible working hours

Remote/mobile working

Competitive starting salary with year‑

Annual salary increase

Training and development programmes

Job summary

Shell is seeking a Business Operations Intern in Kuala Lumpur to coordinate end-to-end recruitment for retailers and Station Manager Development Programme. You will screen applicants, schedule interviews, and assist with onboarding to ensure a smooth, compliant process.

The role requires strong communication, multitasking, and project coordination skills, with proficiency in MS Excel and PowerPoint. This is a fixed-term internship offering flexible hours and potential remote work.

Qualifications

• Currently pursuing a bachelor's degree in a related field.
• Available for a full-time internship commitment of 4 to 6 months.
• Strong multitasking and stakeholder engagement.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.

Responsibilities

• Coordinate end-to-end recruitment processes for retailers and related programmes.
• Identify and explore new recruitment channels including online platforms, schools, and government agencies.
• Monitor retailer talent pipeline health and candidate availability across regions.
• Support review and refresh of Site Policy and Procedures Manuals.
• Assist in execution and administration of commercial terms within retailer contracts.
• Manage onboarding activities for the Station Manager Programme to ensure smooth integration.
• Support recruitment projects, events, and assignment-based activities related to retailer recruitment.
• Coordinate interview scheduling and logistics with candidates, hiring panels, and stakeholders.
• Maintain recruitment trackers, dashboards, and documentation for reporting.

Skills

Multitasking

Communication

Project coordination

Detail oriented

Education

Bachelor's degree in Business Administration, HR, Management, Marketing

Tools

Microsoft Excel

PowerPoint

Job description

Location

Wilayah Persekutuan Kuala Lumpur, Malaysia

Worker Type

Interns (Fixed Term) (Trainee)

Posting Start Date

November 2, 2026

Job Description

Business Operations Intern

Key Responsibilities

• Coordinate end-to-end recruitment processes for new retailers, cluster retailers, and the Station Manager Development Programme, including applicant screening, interview coordination, participation in assessment activities, result communication, and reporting.
• Identify and explore new recruitment channels and opportunities, including online platforms, social media, educational institutions, and collaboration with government agencies.
• Monitor retailer talent pipeline health and support initiatives to ensure sufficient candidate availability across regions.
• Support the review and refresh of Site Policy and Procedures Manuals.
• Assist in the execution and administration of commercial terms within retailer contracts and propositions.
• Manage end-to-end onboarding activities for the Station Manager Programme to ensure smooth integration, readiness, and compliance.
• Support recruitment projects, events, and assignment-based activities related to retailer and station manager recruitment programmes.
• Coordinate interview scheduling and logistics with candidates, hiring panels, and internal stakeholders.
• Maintain recruitment trackers, dashboards, and documentation to support operational reporting and decision-making.

Requirements

• Currently pursuing a Bachelor's Degree in Business Administration, Human Resources, Management, Marketing, or a related discipline.
• Available for a full-time internship commitment of 4 to 6 months.
• Strong multitasking skills with the ability to manage multiple assignments and priorities simultaneously.
• Good project coordination and organizational skills, with the ability to manage timelines and stakeholder engagements.
• Strong attention to detail, particularly when reviewing applications, maintaining records, and coordinating recruitment activities.
• Proactive, resourceful, and able to work independently as well as collaboratively within a team.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications, particularly Microsoft Excel (including functions such as VLOOKUP , data sorting, filtering, and basic data analysis) and PowerPoint.
• Experience in coordinating events, projects, student activities, or recruitment-related initiatives will be an added advantage.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and international teams.
• Gain access to a wide range of training and development programmes.

Equal Opportunity Statement

Shell is an Equal Opportunity Employer.