Business Manager

SalesWorks Group; Kuala Lumpur; Hybrid; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work setup

Flexible working hours

Annual Leave

Birthday Leave

Health Insurance

Dental & Optical Benefits

Job summary

SalesWorks is seeking commercially minded professionals to translate leadership priorities into clear actions across Business Development, Client Services and Operations. You will support planning, new initiatives and market expansion while tracking performance and driving cross-functional alignment.

You’ll oversee key projects, identify opportunities to improve productivity and guide ideas from concept to implementation. Analytical and proactive problem-solvers will thrive.

Qualifications

• Bachelor’s degree preferred in business-related field.
• 5–7 years of relevant experience in business management, operations, strategy, or business development.
• Experience supporting senior leadership and market-level executives.
• Able to work effectively across functions and levels of seniority.

Responsibilities

• Act as a coordination point for the Market Director and General Manager across multiple business functions.
• Support business planning, strategic goals, and management reporting.
• Translate leadership priorities into actions, timelines and ownership across teams.
• Develop and execute short- and medium-term market plans, monitor KPIs and identify gaps.
• Lead or coordinate pilot projects from concept through implementation and review.
• Identify opportunities to improve productivity and service delivery.

Skills

Strategic thinking

Cross-functional collaboration

Analytical mindset

Digital productivity tools

Education

Bachelor’s degree in Business Administration/Management/Marketing/Finance

Tools

Emerging technology awareness

Software tools

Job description

SalesWorks has been a leading force in face-to-face marketing, customer acquisition and fundraising since 1995. With a presence in 7 markets and a history of successful partnerships with leading brands, we’ve built a reputation for impact, innovation and operational excellence.

As we continue to grow, we’re looking for commercially minded and highly adaptable individuals who can connect strategy with execution, strengthen cross-functional collaboration and help our markets operate more effectively.

About Salesworks

SalesWorks has been a leading force in face-to-face marketing, customer acquisition and fundraising since 1995. With a presence in 7 markets and a history of successful partnerships with leading brands, we’ve built a reputation for impact, innovation and operational excellence.

As we continue to grow, we’re looking for commercially minded and highly adaptable individuals who can connect strategy with execution, strengthen cross-functional collaboration and help our markets operate more effectively.

About The Role

In this role, you’ll sit at the centre of the business, helping translate leadership priorities into clear actions across Business Development, Client Services, Operations and other functions. You’ll support business planning, new initiatives, market expansion and operational improvements, while keeping a close eye on performance, execution and cross-functional alignment.

You’ll also provide oversight across key projects and accounts, identify opportunities to improve productivity and service delivery, and help ensure new ideas move successfully from concept to implementation.

If you’re analytical, commercially aware and energised by solving problems across a fast-moving business, we want to hear from you.

Core Responsibilities

Strategic & Operational Support

• Act as a key coordination point for the Market Director and General Manager across multiple business functions.
• Support business planning, strategic goal setting and management-level reporting.
• Translate leadership priorities into clear actions, timelines and ownership across relevant teams.

Business Planning & Performance

• Support the development and execution of short- and medium-term market plans.
• Monitor business performance against agreed objectives, targets and key performance indicators.
• Identify emerging performance gaps, risks and growth opportunities.

New Business & Growth Initiatives

• Partner with the Business Development team to assess, scope and launch new business opportunities.
• Support the evaluation of new markets, channels, clients and expansion opportunities.
• Lead or coordinate pilot projects from initial concept through implementation and review.

Process Improvement & Operational Excellence

• Review existing business processes, workflows and team structures to identify inefficiencies and gaps.
• Develop recommendations to simplify processes, improve productivity and strengthen service delivery.
• Work with functional teams to implement process improvements and monitor their effectiveness.

Project & Initiative Management

• Lead or support cross-functional projects aligned with strategic business priorities.
• Define project objectives, deliverables, timelines and key success measures.
• Coordinate stakeholders across departments to maintain alignment and momentum.

Digital & Business Enablement

• Identify opportunities to use technology and digital tools to improve operational efficiency and decision-making.
• Work with relevant teams to assess emerging tools and software solutions for practical business use.
• Support the adoption of solutions that streamline processes, strengthen reporting or improve service delivery.

Who We Are Looking For

• Bachelor’s degree in Business Administration, Management, Marketing, Finance or a related discipline is preferred.
• Minimum 5-7 years of relevant experience across business management, operations, strategy, business development or a similar role.
• Demonstrated experience supporting senior leadership, General Managers or market-level executives.
• Able to work effectively across different functions and levels of seniority.
• Familiarity with emerging technologies, software solutions and digital productivity tools.

Personal Attributes

• Commercially minded and focused on delivering measurable business outcomes.
• Highly proactive and comfortable taking ownership of complex or undefined challenges.
• Hands-on and willing to move between strategic thinking and detailed execution.

What We Offer

• Hybrid work setup.
• Flexible working hours.*
• What's Up Wednesdays: Early COB at 1PM (local time) to recharge mid-week.
• Annual Leave accrued yearly.*
• Birthday Leave.
• Health Insurance.
• Dental & Optical Benefits.

If you’re ready to take ownership of finance operations in Korea, strengthen local reporting and compliance, and help build the financial foundations for a growing international business.