Business Development Manager, SEA - SME Business

Flight Centre Travel Group; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Flight Centre Travel Group is seeking a proactive Business Development Manager for SME in Malaysia to own end-to-end sales journeys, acquire SME clients, and drive growth with a powerful tech platform and a customer-obsessed team.

You will manage relationships with key decision-makers, deliver value-driven proposals, and forecast revenue while collaborating with Finance, Operations, Product, and HR to resolve client issues. Uncapped earning potential awaits high performers.

Qualifications

• 5+ years of successful B2B sales experience (travel industry experience a plus).
• Ability to build strategic-level relationships and connect authentically.
• Confident presenter with strong written and verbal communication.

Responsibilities

• Achieve monthly, quarterly, and annual sales targets and TTV.
• Develop and execute strategic sales plans for SME prospects.
• Identify new business opportunities via cold-calling, networking, and prospecting.
• Represent FCM to key decision-makers and create new sales opportunities.
• Deliver compelling sales presentations using a challenger sales approach.

Skills

B2B sales

Relationship building

Communication

Sales presentations

CRM familiarity

Tools

Salesforce CRM

Microsoft Office

Job description

Business Development Manager - SME | Your Next Big Win Starts Here.

Love travel and love winning? Are you a driven sales professional ready to join a fast-moving growth company transforming the way the world's businesses travel?

At FCM, we combine cutting-edge technology with a people-centric mindset to transform our clients' travel programmes. Globally & locally connected, fun & energetic, flexible, and a little unconventional; that's our FCM way!

About The Opportunity

With the continued growth and expansion of our SME team across Asia, we have a brand new headcount for a Business Development Manager to help us capture this exciting market segment. You'll be at the forefront of acquiring SME companies and helping them discover smarter, simpler ways to manage travel with FCM.

We are looking for an ambitious top seller, a relationship builder and strategic thinker ready to make a real impact in a highly visible role. With Bid Management & Marketing support, a powerful tech platform and a customer obsessed team behind you, you'll own the end-to-end sales journey and be positioned for success.

This role offers an attractive compensation with uncapped earning potential, recognition opportunities for top performers (e.g. Flight Centre Travel Group's Global Gathering), and career advancement for those who thrive in a fast and dynamic environment.

What You Will Do

• Smash your monthly, quarterly, and annual sales and total transaction value (TTV) targets
• Develop and execute strategic sales plans to target key SME prospects
• Identify, evaluate and prioritise new business opportunities using cold-calling, networking and creative prospecting
• Be the ambassador of FCM and represent us when meeting key decision-makers to create new sales opportunities
• Use a 'challenger sales' methodology, delivering strong sales presentations with passion and conviction
• Write value-driven customer proposals and create professional responses to RFPs that maximize win-rates
• Maintain a strong pipeline and accurately forecast projected sales revenue
• Complete seamless handovers of closed sales to account management, providing key details to maximize TTV
• Collaborate with Finance, Operations, Product, and HR teams to resolve client-related matters
• Consistently use Salesforce CRM to manage activity, analyze performance and identify areas for improvement

Who We're Looking For

• 5+ years' solid track record in successful B2B sales (travel industry experience is a plus)
• A relationship builder who connects authentically and develops strategic-level relationships
• Self-motivated and independent with strong interpersonal skills and a hunger for success
• Confident presenter who delivers engaging product demonstrations
• Strong communication and persuasion skills—both written and verbal
• Sound commercial knowledge with ability to analyze financial data and build value-driven business cases
• Multi-tasker who communicates effectively in a fast-paced environment
• Proficient in Microsoft Office and Salesforce.com (or similar CRM)
• A passion for travel and the travel industry

Our FCM Difference

We are fiercely proud of our company culture. Our employees are difference makers and here, you will find:

• We are an inclusive bunch and encourage you to come as you are. Enjoy the freedom to be brilliantly yourself
• Work life Balance: We believe in "No Leave = No Life" so have your own travel adventures with paid annual leave and access travel industry perks
• Celebrate wins at legendary Buzz Nights and our top performers attend our mind blowing annual Global Gathering event
• Brightness of Future - Advance your career locally or globally

At FCM, we're unconventional, always flexible, and globally connected. Come as you are, dream outrageously big, and help us transform the world of business travel.