Business Development Manager (E-Commerce - Digital Healthcare)

Zuellig Pharma; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Inclusive environment

Diversity & inclusion

Total Rewards

Growth opportunities

Job summary

Zuellig Pharma is expanding its digital healthcare marketplace and seeks a Business Development Manager to identify and secure new pharma, consumer healthcare, medical devices, and other opportunities. You will build and maintain strong seller relationships, onboard new partners, and drive growth across our EZ Rx Market platform.

The role requires a strategic mindset, strong negotiation skills, and cross‑functional collaboration.

Qualifications

• Bachelor's degree required with 5–8 years in business development, commercial or marketplace roles.
• Proven track record in acquiring new business or partners in competitive environments.
• Excellent stakeholder management, cross‑functional collaboration, and strong communication skills.

Responsibilities

• Build relationships across Zuellig Pharma to tailor seller proposals.
• Source and qualify prospects in pharma, consumer healthcare, medical devices and diagnostics, and animal health.
• Onboard sellers to EZ Rx Market and develop tailored success plans for growth.
• Create value decks and lead negotiations to secure new partnerships.
• Maintain seller relationships to maximize engagement and sales on the platform.
• Lead contract reviews and negotiate terms with new and existing sellers.
• Coordinate contract terms with Finance, Technical, Customer Service and Data teams.

Skills

Business development

Negotiation

Stakeholder management

Presentation & analytics

Education

Bachelor's degree in Business/Marketing/Life Sciences or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Business Development Manager (E-Commerce - Digital Healthcare)

Responsibility

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world‑class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion‑dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose Of The Role

The role focuses on identifying and securing new pharma, consumer healthcare, medical devices and diagnostics, animal health and other business opportunities for ZP Marketplace by leveraging market research, data insights and alignment with the company growth’s strategies. It requires building and maintaining strong relationships with existing and potential sellers across the healthcare industry and beyond, while also identifying and onboarding new sellers to the EZ Rx Market marketplace. Additionally, the role involves developing tailored seller success plans - including technology setup, commercial terms and marketing support - to ensure each seller’s long‑term growth and performance on the platform.

What You’ll Do

• Foster strong working relationships with all departments within Zuellig Pharma to support communication, information flow, and the development of business proposals tailored to potential sellers’ needs.
• Actively source, review, and identify prospects across pharma, consumer healthcare, medical devices and diagnostics, and animal health, building a robust pipeline and driving efforts to secure new digital business.
• Expand market share by engaging typical B2C eCommerce and classic sellers to onboard them onto the EZ Rx Market platform.
• Prepare customized value proposition decks for each prospect and deliver compelling presentations, pitches, and business negotiations to secure new partnerships.
• Maintain close contact with existing and new sellers to strengthen relationships and maximize their engagement and sales performance on the platform.
• Lead contract review and negotiations with both new and existing sellers to optimize terms that support growth and long‑term collaboration.
• Communicate new sellers’ contract terms, commercial requirements, and operational needs to all relevant departments—Finance, Technical, Customer Service, and Data teams—to ensure readiness for successful implementation.
• Support internal stakeholders by providing insights and feedback from sellers to enhance digital solutions and marketplace offerings.
• Monitor sellers’ performance and guide them through growth strategies, marketing initiatives, and platform utilization. Ensure alignment between marketplace initiatives and Zuellig Pharma’s broader commercial strategy and organizational priorities.

What Will Make You Successful

Success in this role will come from your ability to defend and grow Zuellig Pharma’s digital and marketplace presence while safeguarding profitability in an increasingly competitive environment. You will excel by continuously securing new business opportunities despite market pressures and by working collaboratively across internal teams to drive alignment and efficient implementation of new initiatives. Strong stakeholder influence, disciplined commercial judgment, and a proactive execution mindset will be the key contributors to your success.

Must-Have

• Bachelor’s degree in Business, Marketing, Life Sciences, or a related field with at least 5 - 8 years of experience in business development, commercial, or marketplace roles.
• Strong commercial acumen and negotiation skills, with a proven track record of acquiring new business or partners in a competitive environment.
• Excellent stakeholder management and cross‑functional collaboration skills, with the ability to influence and align internal teams toward shared objectives.
• Strong presentation, communication, and analytical skills, including the ability to turn insights into compelling value propositions for sellers.

Advantage To Have

• Experience in pharmaceuticals, consumer healthcare, medical devices, animal health, or similar regulated industries.
• Hands‑on experience working with digital platforms, B2B marketplaces, or eCommerce ecosystems.
• Familiarity with contract negotiation, commercial terms, and onboarding processes for digital or distribution services.
• Ability to interpret and leverage market data, sales metrics, and performance dashboards to drive growth decisions.
• Prior experience managing seller or partner relationships in a platform‑based business model.
• Strong understanding of market dynamics in Southeast Asia or experience dealing with multi‑market stakeholders.
• Project management experience, especially coordinating across technical, finance, customer service, and data teams.
• A proactive, entrepreneurial mindset with the ability to adapt quickly in a fast‑growing digital business environment.

What We Offer

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi‑market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well‑being in every aspect.