Business Development Manager (E-Commerce / Digital Healthcare)

Zuellig Pharma; Shah Alam; On-site; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Inclusive environment

Flexible work-life balance

Total Rewards program

Job summary

Zuellig Pharma is a leading healthcare solutions company in Asia, focused on expanding the EZ Rx Market by identifying new opportunities across pharma, consumer health, medical devices, and diagnostics. The role emphasizes building seller partnerships through research, data insights, and strategic collaboration to drive growth.

You will onboard and negotiate with diverse sellers, crafting tailored value propositions that align with Zuellig Pharma’s growth strategy and regional ambitions.

Qualifications

• Bachelor’s degree in Business, Marketing, Life Sciences, or related field and 5–8 years in business development.
• Strong commercial acumen and negotiation skills with a track record in acquiring new partners.
• Excellent stakeholder management and cross-functional collaboration abilities.

Responsibilities

• Source and identify new prospects across pharma, consumer healthcare, devices, and animal health.
• Build a robust pipeline and negotiate partnerships for the EZ Rx Market.
• Onboard sellers and tailor value propositions for onboarding.
• Collaborate with Finance, Tech, CS, and Data teams for readiness.
• Support marketplace strategy with insights from seller feedback.
• Monitor performance and guide growth initiatives on the platform.

Skills

Negotiation

Stakeholder mgmt

Cross-functional

Sales pipeline

Education

Bachelor's degree

Tools

CRM systems

Market research tools

Job description

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose Of The Role

The role focuses on identifying and securing new pharma, consumer healthcare, medical devices and diagnostics, animal health and other business oppurtunities for ZP Marketplace by leveraging market research, data insights and alignment with the company growth's strategies. It requires building and maintaining strong relationships with existing and potential sellers across the healthcare industry and beyond, while also identifying and onboarding new sellers to the EZ Rx Market marketplace. Additionally, the role involves developing tailored seller success plans - including technology setup, commercial terms and marketing support - to ensure each seller's long-term growth and performance on the platform.

What You’ll Do

• Foster strong working relationships with all departments within Zuellig Pharma to support communication, information flow, and the development of business proposals tailored to potential sellers’ needs.


• Actively source, review, and identify prospects across pharma, consumer healthcare, medical devices and diagnostics, and animal health, building a robust pipeline and driving efforts to secure new digital business.


• Expand market share by engaging typical B2C eCommerce and classic sellers to onboard them onto the EZ Rx Market platform.


• Prepare customized value proposition decks for each prospect and deliver compelling presentations, pitches, and business negotiations to secure new partnerships.


• Maintain close contact with existing and new sellers to strengthen relationships and maximize their engagement and sales performance on the platform.


• Lead contract review and negotiations with both new and existing sellers to optimize terms that support growth and long-term collaboration.


• Communicate new sellers’ contract terms, commercial requirements, and operational needs to all relevant departments—Finance, Technical, Customer Service, and Data teams—to ensure readiness for successful implementation.


• Support internal stakeholders by providing insights and feedback from sellers to enhance digital solutions and marketplace offerings.


• Monitor sellers’ performance and guide them through growth strategies, marketing initiatives, and platform utilization.Ensure alignment between marketplace initiatives and Zuellig Pharma’s broader commercial strategy and organizational priorities.

What Will Make You Successful

Success in this role will come from your ability to defend and grow Zuellig Pharma’s digital and marketplace presence while safeguarding profitability in an increasingly competitive environment. You will excel by continuously securing new business opportunities despite market pressures and by working collaboratively across internal teams to drive alignment and efficient implementation of new initiatives. Strong stakeholder influence, disciplined commercial judgment, and a proactive execution mindset will be the key contributors to your success.

Must-Have

• Bachelor’s degree in Business, Marketing, Life Sciences, or a related field with at least 5 - 8 years of experience in business development, commercial, or marketplace roles.


• Strong commercial acumen and negotiation skills, with a proven track record of acquiring new business or partners in a competitive environment.


• Excellent stakeholder management and cross-functional collaboration skills, with the ability to influence and align internal teams toward shared objectives.


• Strong presentation, communication, and analytical skills, including the ability to turn insights into compelling value propositions for sellers.

Advantage To Have

• Experience in pharmaceuticals, consumer healthcare, medical devices, animal health, or similar regulated industries.


• Hands-on experience working with digital platforms, B2B marketplaces, or eCommerce ecosystems.


• Familiarity with contract negotiation, commercial terms, and onboarding processes for digital or distribution services.


• Ability to interpret and leverage market data, sales metrics, and performance dashboards to drive growth decisions.


• Prior experience managing seller or partner relationships in a platform-based business model.


• Strong understanding of market dynamics in Southeast Asia or experience dealing with multi-market stakeholders.


• Project management experience, especially coordinating across technical, finance, customer service, and data teams.


• A proactive, entrepreneurial mindset with the ability to adapt quickly in a fast-growing digital business environment.

What We Offer

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.


• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.


• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.


• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.


• Our Total Rewards program is designed to support your overall well-being in every aspect.