Business Development Manager (E-Commerce / Digital Healthcare)

Zuellig Pharma; Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Job summary

Zuellig Pharma is expanding its digital marketplace strategy in Malaysia, seeking a Business Development Manager to identify and onboard pharma, consumer healthcare, and related sellers. You will build a robust pipeline, tailor value propositions, and lead negotiations to enable long-term partnerships across the EZ Rx Market platform.

The role requires strong stakeholder management, analytical insight, and the ability to influence cross-functional teams to achieve growth while safeguarding

Qualifications

• Bachelor’s degree in Business, Marketing, Life Sciences, or a related field.
• Strong commercial acumen and negotiation skills.
• Excellent stakeholder management and cross-functional collaboration.
• Strong presentation, communication, and analytical skills.

Responsibilities

• Foster strong working relationships with all departments within Zuellig Pharma to support communication, information flow, and the development of business proposals tailored to potential sellers’ needs.
• Actively source, review, and identify prospects across pharma, consumer healthcare, medical devices and diagnostics, and animal health, building a robust pipeline and driving efforts to secure new digital business.
• Expand market share by engaging typical B2C eCommerce and classic sellers to onboard them onto the EZ Rx Market platform.
• Prepare customized value proposition decks for each prospect and deliver compelling presentations, pitches, and business negotiations to secure new partnerships.
• Maintain close contact with existing and new sellers to strengthen relationships and maximize their engagement and sales performance on the platform.
• Lead contract review and negotiations with both new and existing sellers to optimize terms that support growth and long‑term collaboration.
• Communicate new sellers’ contract terms, commercial requirements, and operational needs to all relevant departments—Finance, Technical, Customer Service, and Data teams—to ensure readiness for successful implementation.
• Support internal stakeholders by providing insights and feedback from sellers to enhance digital solutions and marketplace offerings.
• Monitor sellers’ performance and guide them through growth strategies, marketing initiatives, and platform utilization.Ensure alignment between marketplace initiatives and Zuellig Pharma’s broader commercial strategy and organizational priorities.

Skills

Business development

Negotiation

Stakeholder management

Presentation skills

Communication

Analytical skills

Education

Bachelor's degree in Business/Marketing/Life Sciences

Job description

Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.

Business Development Manager (E-Commerce / Digital Healthcare)

Purpose of The Role:

The role focuses on identifying and securing new pharma, consumer healthcare, medical devices and diagnostics, animal health and other business oppurtunities for ZP Marketplace by leveraging market research, data insights and alignment with the company growth's strategies. It requires building and maintaining strong relationships with existing and potential sellers across the healthcare industry and beyond, while also identifying and onboarding new sellers to the EZ Rx Market marketplace. Additionally, the role involves developing tailored seller success plans - including technology setup, commercial terms and marketing support - to ensure each seller's long‑term growth and performance on the platform.

What You’ll Do:

Foster strong working relationships with all departments within Zuellig Pharma to support communication, information flow, and the development of business proposals tailored to potential sellers’ needs.

Actively source, review, and identify prospects across pharma, consumer healthcare, medical devices and diagnostics, and animal health, building a robust pipeline and driving efforts to secure new digital business.

Expand market share by engaging typical B2C eCommerce and classic sellers to onboard them onto the EZ Rx Market platform.

Prepare customized value proposition decks for each prospect and deliver compelling presentations, pitches, and business negotiations to secure new partnerships.

Maintain close contact with existing and new sellers to strengthen relationships and maximize their engagement and sales performance on the platform.

Lead contract review and negotiations with both new and existing sellers to optimize terms that support growth and long‑term collaboration.

Communicate new sellers’ contract terms, commercial requirements, and operational needs to all relevant departments—Finance, Technical, Customer Service, and Data teams—to ensure readiness for successful implementation.

Support internal stakeholders by providing insights and feedback from sellers to enhance digital solutions and marketplace offerings.

Monitor sellers’ performance and guide them through growth strategies, marketing initiatives, and platform utilization.Ensure alignment between marketplace initiatives and Zuellig Pharma’s broader commercial strategy and organizational priorities.

What Will Make You Successful:

Success in this role will come from your ability to defend and grow Zuellig Pharma’s digital and marketplace presence while safeguarding profitability in an increasingly competitive environment. You will excel by continuously securing new business opportunities despite market pressures and by working collaboratively across internal teams to drive alignment and efficient implementation of new initiatives. Strong stakeholder influence, disciplined commercial judgment, and a proactive execution mindset will be the key contributors to your success.

Must-Have:

• Bachelor’s degree in Business, Marketing, Life Sciences, or a related field with at least 5 - 8 years of experience in business development, commercial, or marketplace roles.
• Strong commercial acumen and negotiation skills, with a proven track record of acquiring new business or partners in a competitive environment.
• Excellent stakeholder management and cross-functional collaboration skills, with the ability to influence and align internal teams toward shared objectives.
• Strong presentation, communication, and analytical skills, including the ability to turn insights into compelling value propositions for sellers.

Advantage to Have:

• Experience in pharmaceuticals, consumer healthcare, medical devices, animal health, or similar regulated industries.
• Hands‑on experience working withdigital platforms, B2B marketplaces, or eCommerce ecosystems.
• Familiarity withcontract negotiation, commercial terms, and onboarding processes for digital or distribution services.
• Ability to interpret and leveragemarket data, sales metrics, and performance dashboards to drive growth decisions.
• Prior experience managingseller or partner relationships in a platform‑based business model.
• Strong understanding ofmarket dynamics in Southeast Asia or experience dealing with multi‑market stakeholders.
• Project management experience, especially coordinating acrosstechnical, finance, customer service, and data teams.
• A proactive, entrepreneurial mindset with the ability to adapt quickly in a fast‑growing digital business environment.

What We Offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.
• Zuellig Pharma promotes an inclusive, fair workplace by ensuring equitable employment and compensation based on merit, regardless of background.