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Business Development Manager (Channel Sales)
Job Summary
We are seeking an energetic and driven Business Development Manager (Channel Sales) to spearhead the expansion of our stockist and agent network in Malaysia. This role focuses on identifying, approaching, and onboarding new stockists/agents, while also managing ongoing relationships to drive sustainable growth. The position also supports corporate gift sales when additional capacity is required.
Key Responsibilities
- Identify, prospect, and recruit new stockists and agents across Malaysia.
- Present company products, pricing, and partnership benefits to potential partners.
- Negotiate and onboard new stockists, ensuring smooth activation and first orders.
- Manage and nurture relationships with existing stockists/agents, addressing enquiries and ensuring strong performance.
- Monitor sales performance of stockists and provide feedback for improvement.
- Gather market insights and competitor information to support channel strategy.
- Work closely with the operations team for order fulfilment, administrative, and logistical support.
- Represent the company professionally and uphold brand reputation in the market.
- Provide backup support to the Business Development Manager (Corporate Sales) by handling corporate gifting enquiries when required, and vice versa, ensuring continuity of service and timely client support across both business lines.
Skills Competency
- Business Development Identify and develop new business opportunities by turning market insights into leads, engaging industries, and promoting the organisation’s products and services.
- Business Negotiation Manage end to end business negotiations, decide whether and how to engage as well as translate defining processes and procedures in order to support business requirements
- Customer Orientation Identify the needs of customers, both internal and external, to deliver an effective customer experience
- Sales Strategy Develop a sales strategy, plan and targets, considering market potential, industry trends and various internal and external business factors as well as the evaluation and further refinement of the sales strategy
- Sales Channel Management Develop and implement a strategy to manage the channels and channel partners through which products and/or services are sold. This also includes the assessment and selection of suitable channel partners, establishment and expansion of alliances with channel partners and maintenance of a committed network of distributors.