BUSINESS DEVELOPMENT MANAGER

HOTEL GRAND CONTINENTAL KL; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Hotel Grand Continental KL seeks a Business Development Manager to drive growth from Kuala Lumpur. This full-time role focuses on expanding our client base through strategic partnerships with travel agencies, corporate clients, and events, while delivering effective sales and marketing initiatives.

The ideal candidate has proven hospitality sales experience, strong negotiation and presentation skills, and a passion for contributing to the hotel's ongoing expansion in a competitive market.

Qualifications

• Proven experience in business development or sales in hospitality or tourism.
• Strong negotiation and relationship-building skills.
• Excellent communication and presentation abilities.
• Knowledge of Kuala Lumpur hospitality market.

Responsibilities

• Identify and pursue new business opportunities to expand the hotel's client base.
• Build and maintain relationships with key partners such as travel agencies, corporate clients, and event organisers.
• Develop and implement sales and marketing strategies to promote the hotel's services and facilities.
• Negotiate contracts and agreements to secure new business deals.
• Analyse market trends and competitor activities to identify growth opportunities.
• Collaborate with marketing and operations to ensure a cohesive business development approach.
• Achieve and exceed sales targets and revenue goals set by management.

Skills

Hospitality sales

Business development

Negotiation

Relationship management

Market analysis

Job description

About the role

As the Business Development Manager at Hotel Grand Continental KL, you will play a crucial role in driving the growth and success of the hotel. This full-time position is based in Kuala Lumpur and offers an exciting opportunity to contribute to the hotel's ongoing expansion and development.

What you'll be doing

• Identifying and pursuing new business opportunities to expand the hotel's client base
• Building and maintaining strong relationships with key industry partners, such as travel agencies, corporate clients, and event organisers
• Developing and implementing effective sales and marketing strategies to promote the hotel's services and facilities
• Negotiating contracts and agreements to secure new business deals
• Analysing market trends and competitor activities to identify areas for growth and improvement
• Collaborating with the hotel's marketing and operations teams to ensure a cohesive and successful business development approach
• Achieving and exceeding sales targets and revenue goals set by the hotel management

What we're looking for

• Proven experience in a business development or sales role within the hospitality or tourism industry
• Strong interpersonal and negotiation skills, with the ability to build and maintain productive relationships with clients and partners
• Excellent communication and presentation skills, with the ability to effectively pitch the hotel's offerings
• Analytical and problem-solving skills to identify and capitalise on market opportunities
• Familiarity with the Kuala Lumpur hospitality market and industry trends
• Passion for the hospitality industry and a desire to contribute to the growth and success of the hotel

What we offer

At Hotel Grand Continental KL, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Our collaborative work environment and strong focus on employee well-being make us an attractive employer in the Kuala Lumpur hospitality industry.

About us

Hotel Grand Continental KL is a leading luxury hotel in the heart of Kuala Lumpur, offering exceptional accommodations, dining experiences, and event facilities. With a reputation for excellence, we are dedicated to delivering unparalleled service to our guests and creating lasting memories. As a part of our team, you will have the opportunity to contribute to the ongoing growth and success of this prestigious hotel.

Hotel Grand Central Limited owns and operates hotels and properties throughout Singapore, Malaysia, Australia and New Zealand. Incorporated on 13 June 1968, the company listed on the Singapore Stock Exchange in 1978. The founding hotel (Hotel Grand Central) was built by the late Tan Chee Hoe, and his son Tan Eng Teong, who now holds the position of Chairman of the Board. While the full board of directors participates in the overall planning and strategic direction of the company, it is the Chairman and the Managing Director, Tan Teck Lin, who are principally involved in the day-today running of the Australasian interests. The Group, through its wholly owned subsidiary, Grand Central Enterprises (Penang) Sdn Bhd and its associated companies, Grand Central Enterprises Berhad (listed on the Kuala Lumpur Stock Exchange) and Grand Central Enterprises (Johor) Sdn Bhd owns, operates, manages or has equity interests in, 11 hotels throughout Malaysia

Hotel Grand Central Limited expanded its hotel and commercial property interest into Australia and New Zealand in the early 1990¡¯s, with commercial property being purchased in Sydney, Australia; and Wellington, New Zealand. Further expansion occurred with the purchase of several hotel properties in Australia and New Zealand in 1995. Grand Central Management Limited was established to manage the various hotel and commercial property interests.

Throughout Australasia the organisation operates under the Group brand of Grand Hotels International. This umbrella brand enabled an amalgamation of the respective sales and marketing services, and management practices, thereby improving the economies of scale, and providing further opportunities to develop hotel and property management.

In South East Asia, Hotel Grand Central and Hotel Grand Continental subsidiary brands are used, while in Australia and New Zealand, Hotel Grand Chancellor is recognised as the hotel brand.

The Group has a vested interest in maintaining a long term investment strategy in Australia and New Zealand, and to further develop its expertise in these burgeoning tourism markets.

Hotel Grand Central Limited owns and operates hotels and properties throughout Singapore, Malaysia, Australia and New Zealand. Incorporated on 13 June 1968, the company listed on the Singapore Stock Exchange in 1978. The founding hotel (Hotel Grand Central) was built by the late Tan Chee Hoe, and his son Tan Eng Teong, who now holds the position of Chairman of the Board. While the full board of directors participates in the overall planning and strategic direction of the company, it is the Chairman and the Managing Director, Tan Teck Lin, who are principally involved in the day-today running of the Australasian interests. The Group, through its wholly owned subsidiary, Grand Central Enterprises (Penang) Sdn Bhd and its associated companies, Grand Central Enterprises Berhad (listed on the Kuala Lumpur Stock Exchange) and Grand Central Enterprises (Johor) Sdn Bhd owns, operates, manages or has equity interests in, 11 hotels throughout Malaysia

Hotel Grand Central Limited expanded its hotel and commercial property interest into Australia and New Zealand in the early 1990¡¯s, with commercial property being purchased in Sydney, Australia; and Wellington, New Zealand. Further expansion occurred with the purchase of several hotel properties in Australia and New Zealand in 1995. Grand Central Management Limited was established to manage the various hotel and commercial property interests.

Throughout Australasia the organisation operates under the Group brand of Grand Hotels International. This umbrella brand enabled an amalgamation of the respective sales and marketing services, and management practices, thereby improving the economies of scale, and providing further opportunities to develop hotel and property management.

In South East Asia, Hotel Grand Central and Hotel Grand Continental subsidiary brands are used, while in Australia and New Zealand, Hotel Grand Chancellor is recognised as the hotel brand.

The Group has a vested interest in maintaining a long term investment strategy in Australia and New Zealand, and to further develop its expertise in these burgeoning tourism markets.