Business Development Executive

Blue Box Cold Chain Sdn Bhd

Shah Alam

On-site

MYR 60,000 - 100,000

Full time

6 days ago

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Benefits offered by this job

Annual leave

Medical insurance

Yearly increments to basic salary

Career progression opportunities

Training Provided

Allowance Provided

EPF/SOCSO

Annual Bonus

Job summary

Blue Box Cold Chain Sdn Bhd is recruiting for a Sales/Business Development role in Malaysia. You will identify new customers, manage the sales cycle from inquiry to closure, and collaborate with operations to ensure service delivery.

The role requires strong communication and negotiation skills, familiarity with basic sales tools, and a proactive, results-driven mindset to grow the cold chain logistics customer base.

Qualifications

Previous experience in Sales, Business Development, or Logistics is preferred.
Strong communication, negotiation and sales skills.
Able to independently identify potential customers and manage the sales process from initial contact to closing.

Responsibilities

Actively identify and develop potential new customers.
Contact potential customers through phone calls, WhatsApp, email, social media, and customer visits.
Understand customers’ transportation requirements and provide suitable solutions.
Build and maintain a database of potential customers and conduct regular follow-ups.
Convert potential customers into actual and long-term customers.
Maintain good relationships with customers and ensure ongoing satisfaction.
Coordinate with Operations to arrange pickups/deliveries after sales confirmation.

Skills

Sales experience

Business Development

Logistics

Tools

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Requirement

Previous experience in Sales, Business Development,or Logistics is preferred.
Experience in transportation, logistics or cold chain industry will be an advantage.
Strong communication, negotiation and sales skills.
Proactive, responsible and results-oriented with strong customer development skills.
Able to independently identify potential customers and manage the sales process from initial contact to closing.
Strong follow-up skills and persistence in developing potential customers.
Good command of English and Bahasa Malaysia. Mandarin is an added advantage.
Familiar with WhatsApp, Email, Microsoft Office and other basic sales tools.

Responsibility

1. New Customer Development

Actively identify and develop potential new customers.
Contact potential customers through phone calls, WhatsApp, email, social media, and customer visits.
Understand customers’ transportation requirements and provide suitable solutions.
Build and maintain a database of potential customers and conduct regular follow-ups.
Convert potential customers into actual and long-term customers.

2. Existing Customer Management

Maintain good relationships with customers.
Communicate regularly with customers and understand their business and transportation requirements.
Follow up on customer orders and service performance to ensure customer satisfaction and repeat business.
Identify additional transportation and logistics opportunities from existing customers.

3. Quotation & Sales Follow-Up

Prepare quotations based on customer requirements, shipment weight, quantity, route and company pricing.
Follow up on quotations and enquiries and actively work towards closing sales.
Respond to customer enquiries in a timely and professional manner.
Communicate and negotiate with customers regarding pricing and service arrangements.
Ensure all sales information and quotations are accurate.

4. Sales Performance

Continuously identify new sales opportunities and potential customers.
Maintain records of customer development, quotations, confirmed orders and sales performance.

5. Market Development

Identify suitable target customers and industries for the company's cold chain transportation services.
Develop customers from industries such as F&B, food wholesalers, frozen food, meat, seafood, food manufacturers and other related businesses.
Provide market and customer feedback to management when required.

6. Order & Operations Coordination

Coordinate with the Operations team after sales confirmation to arrange customer pickups and deliveries.
Ensure customer requirements and special instructions are properly communicated to the relevant departments.
Follow up on order execution and assist in resolving customer-related issues.
Maintain good communication with the Operations team to ensure smooth service delivery.

7. After-Sales