Business Development Executive

redBus; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

redBus in Kuala Lumpur is seeking a Growth & Partnerships professional to execute territory growth plans, onboard supply partners, and maintain long-term relationships with buses, Things To Do and ferries. You will own the operator experience and work with BOs to drive profitability.

You will design processes for BOs, train staff on products, and collaborate with internal teams to meet SLAs; travel as required.

Qualifications

• Bachelor's degree in any field.
• 0-3 years of Sales/Business Development experience; fresh grads welcome.
• Strong communication and negotiation skills.
• Execution-oriented mindset to drive growth strategies.
• Ability to analyze data to derive insights and decisions.
• Customer-centric approach with multitasking ability.
• Fluent in local language and English.
• Ability to explain complex products clearly.

Responsibilities

• Execute growth strategies and plans in the assigned territory.
• Onboard supply partners and maintain long-term relationships.
• Communicate product developments to supply partners and drive usage.
• Work with BOs to enable growth and profitability for the BO.
• Take complete ownership of the operator experience.
• Design customized processes and tools for BOs to enhance their operations.
• Educate and train BOs' staff on processes and products.
• Collaborate with Supplier's team to ensure SLAs.
• Monitor SLAs and collaborate with internal stakeholders (Support, Product, Tech, Analytics).

Skills

Strong communication

Negotiation

Execution-oriented

Data-driven decisions

Customer-centric

Education

Bachelor's degree

Job description

• Execute the organization's growth strategies and plans in the assigned territory.
• Onboard new supply partners (Bus, Things To Do & Ferry) and maintain long-term relationships with existing partners.
• Effectively communicate new product developments to our supply partners and drive effective usage.
• Work with Business Owners (BOs) with the overall objective of enabling growth and profitability for the BO.
• Take complete ownership of the operator experience.
• Design customized processes and tools for BOs to enhance their operations.
• Educate and train BOs' staff on processes and products.
• Collaborate closely with the Supplier's team to ensure the delivery of Service Level Agreements (SLAs).
• Monitor SLAs and collaborate with internal stakeholders such as Customer Support, Product, Tech, Analytics, etc.

REQUIREMENTS

• Minimum Bachelor's degree in any field
• 0-3 years of experience in Sales/ Business Development. Fresh graduates with project and organizational experience are welcome.
• Strong communication and negotiation skills to effectively engage with supply partners and internal stakeholders.
• Execution-oriented mindset to drive the implementation of growth strategies and achieve targets.
• Ability to analyze and consume data to derive insights and make data-driven decisions.
• Customer-centric approach with the ability to prioritize and manage multiple tasks effectively.
• Proficiency in both the local language and English for effective communication.
• Ability to understand complex products and explain them in simple language based on user needs.

Location: Kuala Lumpur. Will be required to travel as per business requirements