Business Architect / Business Analyst, Technology Solutions (Cards)

OCBC Group; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Professional development

Flexible benefits

Community initiatives

Job summary

OCBC Group is seeking a Business Architect / Business Analyst for Technology Solutions (Cards) to lead its regional re-platforming of the Cards Management System. You will define strategic vision for card lifecycle processes, model end-to-end workflows, and collaborate with business leaders, product owners and technology teams to deliver scalable solutions across regions.

You will analyze current processes, drive enhancements, mentor analysts, and stay ahead of industry trends in digital

Qualifications

• Deep knowledge of consumer and corporate card lifecycles and related processes.
• Experience documenting business processes, data flows and architectures.
• Ability to translate regional requirements into clear specs and user stories.

Responsibilities

• Define and maintain the card lifecycle understanding across regions.
• Design end-to-end card lifecycle processes and architecture diagrams.
• Collaborate with business leaders and PMs to translate requirements into specs.
• Work with Cards vendor and tech teams to align implementations with best practices.
• Perform impact analysis and feasibility studies to propose improvements.
• Identify optimization opportunities in existing processes and systems.
• Guide business analysts and dev teams across project phases.
• Stay updated on industry trends, modernization, and automation.

Skills

Card lifecycle knowledge

Business process modeling

End-to-end architecture design

Stakeholder management

User stories & functional specs

Agile/SCRUM

SDLC

API & Cloud

Digital Banking

Vendor collaboration

Job description

**Business Architect / Business Analyst, Technology Solutions (Cards)**Position Overview:We are seeking a highly skilled and experienced Business Architect / Business Analyst to join our team and play a key role in the Group’s major re-platform implementation for our Cards Management System across the regions. The Business Architect / Business Analyst will collaborate with various stakeholders, including business leaders, product owners, and technology teams, to define and shape the strategic vision for our cards management processes and systems. The ideal candidate will have a strong understanding of the card lifecycle and possess excellent analytical, problem-solving, and communication skills.Responsibilities:Develop and maintain a comprehensive understanding of the card lifecycle in the respective regions, including card issuing, merchant acquiring, and card payment industrial requirements. Design and document end-to-end card lifecycle business process models, system and business architecture diagrams, product lifecycle, interfaces, data flows, and integration points with other systems. Collaborate with business leaders and product managers:* to understand regional business requirements and translate them into user stories/functional specifications.* to define and prioritize system enhancements and new features.Collaborate with Cards system vendor and internal technology teams to ensure the system implementation is aligned with business requirements and industry best practices. Evaluate business processes, conduct impact analysis and feasibility studies, and provide compelling and innovative solutions. Analyze and evaluate existing processes and systems to identify areas for improvement and optimization. Provide guidance and support to business analysts and development teams across different phases of implementation. Stay up-to-date with industry trends, latest technology, and best practices in modernizing systems and automating processes.# Good knowledge of consumer and corporate cards’ product lifecycle (credit card, debit card, unsecured loans) and business process. Knowledge in other credit product domain would be added advantages. Experience in Digital Banking & business process reengineering project will be added advantages. Possess business analysis experience. Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required. Good oral and written communication skills, including documentation and presentation skills. Comfortable communicating across business divisions and levels of seniority Experience in agile/SCRUM deliver/SDLC, digital initiatives involving technologies such as microservices, API, cloud etc. will be added advantages.# # **What we offer:**Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.