Business Architect / Business Analyst, Technology Solutions (Cards)

OCBC; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Community initiatives

Professional development

Wellbeing & growth

Job summary

OCBC is seeking a Business Architect / Business Analyst to join our Technology Solutions (Cards) team. You will contribute to a major re-platform across regions, shaping strategic visions for cards management processes and systems.

Strong analytical, communication, and problem-solving skills are essential. Ideal candidates will have experience with card lifecycle domains, agile delivery, and SDLC, plus familiarity with API-driven, cloud-based architectures and cross-functional collaboration with

Qualifications

• Strong analytical and problem-solving skills are required.
• Excellent written and verbal communication abilities.
• Experience with Agile/SCRUM and SDLC practices is essential.

Responsibilities

• Develop and maintain understanding of card lifecycle across regions.
• Design end-to-end card lifecycle processes, architectures, data flows, and interfaces.
• Collaborate with stakeholders to translate requirements into user stories and specs.
• Support modernization and automation of business processes.

Skills

Analytical skills

Communication skills

Agile/SCRUM

SDLC

Documentation

Tools

APIs

Microservices

Cloud

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Business Architect / Business Analyst, Technology Solutions (Cards)

Position Overview

We are seeking a highly skilled and experienced Business Architect / Business Analyst to join our team and play a key role in the Group’s major re-platform implementation for our Cards Management System across the regions. The Business Architect / Business Analyst will collaborate with various stakeholders, including business leaders, product owners, and technology teams, to define and shape the strategic vision for our cards management processes and systems. The ideal candidate will have a strong understanding of the card lifecycle and possess excellent analytical, problem-solving, and communication skills.

Responsibilities

Develop and maintain a comprehensive understanding of the card lifecycle in the respective regions, including card issuing, merchant acquiring, and card payment industrial requirements. Design and document end-to-end card lifecycle business process models, system and business architecture diagrams, product lifecycle, interfaces, data flows, and integration points with other systems. Collaborate with business leaders and product managers:

• to understand regional business requirements and translate them into user stories/functional specifications.
• to define and prioritize system enhancements and new features.

Collaborate with Cards system vendor and internal technology teams to ensure the system implementation is aligned with business requirements and industry best practices. Evaluate business processes, conduct impact analysis and feasibility studies, and provide compelling and innovative solutions. Analyze and evaluate existing processes and systems to identify areas for improvement and optimization. Provide guidance and support to business analysts and development teams across different phases of implementation. Stay up-to-date with industry trends, latest technology, and best practices in modernizing systems and automating processes.

Good knowledge of consumer and corporate cards’ product lifecycle (credit card, debit card, unsecured loans) and business process. Knowledge in other credit product domain would be added advantages.

Experience in Digital Banking & business process reengineering project will be added advantages. Possess business analysis experience. Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required. Good oral and written communication skills, including documentation and presentation skills. Comfortable communicating across business divisions and levels of seniority

Experience in agile/SCRUM deliver/SDLC, digital initiatives involving technologies such as microservices, API, cloud etc. will be added advantages.

What We Offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.