Business Analyst — Government & Utilities Transformation

Boustead; Shah Alam; On-site; MYR 90,000 - 150,000; Full time

Job summary

Esri Malaysia is seeking an experienced Business Analyst to bridge business needs with technology solutions. You will lead requirements gathering, prepare BRDs and functional specs, and collaborate with cross-functional teams on digital transformation initiatives.

The role emphasizes stakeholder engagement, strong documentation, and the ability to deliver results for government, utility, or enterprise environments. Local Malaysian candidates are preferred.

Qualifications

• Bachelor's Degree in Geographical Science, IT, or related discipline.
• Minimum 5 years' experience as a Business Analyst in enterprise software or digital transformation projects.
• Experience with government or public sector initiatives is highly preferred.
• Excellent communication, facilitation, and documentation skills bridging business and technical teams.

Responsibilities

• Lead requirements gathering workshops and engage stakeholders to understand business needs and objectives.
• Analyse, document, and manage business and functional requirements; ensure alignment with technical solutions.
• Prepare high-quality BRDs, Functional Specifications, process flows, and governance artefacts.
• Collaborate with project teams, consultants and clients throughout the project lifecycle.
• Support pre-sales, proposals, and tenders by analyzing customer requirements and contributing to designs.

Skills

Business analysis

Requirements management

Stakeholder engagement

Education

Bachelor's Degree in Geographical Science

Bachelor's Degree in Information Technology

Tools

KRISA templates

Job description

Esri Malaysia is seeking an experienced Business Analyst to bridge business needs with technology solutions. You will lead requirements gathering, prepare BRDs and functional specs, and collaborate with cross-functional teams on digital transformation initiatives.

The role emphasizes stakeholder engagement, strong documentation, and the ability to deliver results for government, utility, or enterprise environments. Local Malaysian candidates are preferred.