Business Analyst: Bridge Biz & Tech to Drive Growth

GD Express; Petaling Jaya; On-site; MYR 70,000 - 95,000; Full time

Job summary

GD Express in Malaysia is seeking a Business Analyst to analyse stakeholder requirements, define product direction, and bridge business and IT teams to deliver effective system solutions. You will gather requirements, shape roadmaps, and ensure high-quality, scalable implementations across internal and customer-facing platforms.

Travel locally and abroad may be required. The role emphasizes data-driven analysis, documentation, and collaboration with multiple departments to support growth and

Qualifications

• Bachelor's Degree in Engineering/Computer Science or equivalent.
• Minimum 2 years experience in IT or project management.
• Proficient in English and Bahasa Malaysia; Mandarin is a plus.
• Ability to write requirements and technical documents.
• Energetic, fast learner, team player with good communication.
• Independent, able to work with minimal supervision.
• Strong time management and multitasking skills.
• Knowledge of SQL is a plus.

Responsibilities

• Define product vision and roadmap for new and existing systems.
• Gather stakeholder requirements and research approaches to determine the optimal roadmap.
• Participate in project scoping, requirements gathering, and business process analysis.
• Plan and prioritize system features with solid proposals to support business growth.
• Act as liaison between stakeholders and developers.
• Collaborate with internal departments and customers to ensure successful implementations.
• Manage system issues and ensure system uptime.
• Ensure quality of new system/features released.
• Support projects and new business opportunities analytically.
• Willing to travel locally and overseas when required.

Skills

Requirements gathering

Stakeholder communication

Business analysis

Documentation

Multitasking

Education

Bachelor's Degree in Engineering/Computer Science

Tools

MS Excel

MS PowerPoint

SQL

Job description

GD Express in Malaysia is seeking a Business Analyst to analyse stakeholder requirements, define product direction, and bridge business and IT teams to deliver effective system solutions. You will gather requirements, shape roadmaps, and ensure high-quality, scalable implementations across internal and customer-facing platforms.

Travel locally and abroad may be required. The role emphasizes data-driven analysis, documentation, and collaboration with multiple departments to support growth and