Business Analyst: AI & Tech Product Delivery

Capco (The Capital Market Company Group)

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

3 days ago

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Job summary

Capco, a global business and technology consultancy focused on financial services, is seeking an experienced Business Analyst to support digital and AI-enabled product delivery within banking. You will partner with Product Owners, Project Managers and technology teams to define requirements, write BRDs, user stories and acceptance criteria, and help scale innovative digital products.

Ideal candidates bring strong BA experience in technology product delivery, agile methods, stakeholder management

Qualifications

Strong experience as a Business Analyst within technology, digital product or transformation initiatives.
Experience gathering and translating business requirements into functional specifications and user stories.
Experience across the technology product development lifecycle from discovery through testing and implementation.
Strong understanding of Agile delivery methodologies and collaboration with Product Owners and development teams.
Experience in process analysis, gap analysis, stakeholder management and solution validation.
Ability to translate complex business problems into actionable technology requirements.

Responsibilities

Facilitate requirements gathering sessions, stakeholder interviews and workshops to understand business objectives and product needs.
Translate business requirements into clear BRDs, functional specifications, user stories, acceptance criteria and process flows.
Support the development of AI-enabled and non-AI technology products, including new product features, enhancements and integrations.
Analyse current-state processes, identify business challenges and recommend improvements.
Work closely with Product Owners and technology teams to clarify requirements, assess feasibility and support solution design.
Conduct gap analysis and assess business, process, data and system impacts arising from new product development.
Support product backlog refinement, sprint planning and prioritisation activities.
Coordinate with developers, QA teams and business users throughout the delivery lifecycle.
Support SIT, UAT, defect resolution and implementation readiness.
Ensure requirements remain aligned with business objectives, product outcomes and stakeholder expectations.
Produce high-quality analysis, documentation and stakeholder presentations.