Business Analyst

Avensys Consulting Pte Ltd; Kuala Lumpur; On-site; MYR 78,000 - 134,000; Part time

Job summary

Avensys Consulting Pte Ltd in Kuala Lumpur, Malaysia, is seeking a Business Analyst for a contract role focused on digital banking experiences. The analyst will lead digital banking initiatives, gather requirements, and ensure delivery across agile and waterfall environments.

The role emphasizes customer-centric design and end-to-end process improvements. The ideal candidate has 4+ years in business analysis within financial services or similar digital spaces, with strong communication skills

Qualifications

• 4+ years in a BA role, preferably in digital banking or financial services.
• Experience with both Agile and Waterfall delivery methods.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and manage new initiatives, enhancements, and projects for the digital banking platform.
• Translate business needs into requirements and user stories; collaborate with UX and tech teams.
• Define and manage end-to-end product roadmaps and delivery milestones.
• Identify risks, dependencies, and escalate issues to ensure timely delivery.
• Support testing, training, and production rollout for new features.

Skills

BA experience

Digital banking

Agile & Waterfall

Analytical skills

Communication

Tools

Microsoft Office

Job description

Business Analyst (Digital Banking Experience is Mandatory)

If you are passionate about playing a key role in the success of a Top-Notch company, we want to hear from you!

Our client’s project is a well-established brand in the Information Technology industry who is now looking for a passionate and driven Business Analyst position. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

Work Location: KL, Malaysia

Job Type: Contract Role

Competencies and Skills:

• Responsible to lead and manage the new initiative, enhancement and projects of our client that contributes towards the overall development roadmap for the digital banking platform or product enablement for products and/or services. The role entails delivering projects including planning, development, implementing, training, testing and production support within stipulated SLA
• 4 years + in a BA role, product management in digital space preferably in financial services sector but not essential
• Have working knowledge in digital banking, familiar with internet banking and mobile application will be an advantage
• Experience in both agile and waterfall software development techniques
• Excellent problem solving and analytical skills
• Excellent communication and interpersonal skills

Job Specification:

• Technical/Functional skills
• Excellent knowledge of Microsoft Office
• Preparation of User Stories / Business Requirements Definition
• Design Thinking skills preferred
• Personal skills (Soft Competencies [Core/Leadership])
• Outstanding communication and interpersonal abilities
• Able to empathize with customers’ need to be able to re-imagine the user journeys

Key Responsibilities:

• Accountability for the delivery of all product roadmap and related capabilities for functions assigned
• Strong analytical and product management skills needed, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
• Prepare user requirements, push the boundaries, and work with the customer experience team to think outside the box in delivering best in class customer experience
• Have an eye for detail and risks and enable proactive identification, communication, escalation and management of project risks as needed
• Participate in product test plan preparation and test cases
• Work with the design team, internal stakeholders in detailing a complete end to end flow that is fully digital and seamless to customers
• Considers all negative cases and failovers and provides a solution that is elegant and considers customer at the center
• Keep customer at the center of the solution design process
• Work with the technology team to ensure the technology solutions meet the requirements and are scalable and extensible across all Digital Banking channels and product
• Ensure Digital Banking meets the business objectives and service level goals by delivering quality projects on time and budget.
• Champion and evangelize the Mobile Banking roadmap and delivery both internally and externally

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

CONSULTANT DETAILS

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