Brow Expert (Beauty Consultant)

Luxasia Group; Kuala Lumpur; On-site; MYR 33,480 - 58,032; Full time

Benefits offered by this job

Salary incentives

Product privileges

Internal mobility

Job summary

Luxasia Group is seeking a Brow Expert for our in-store beauty counter who will be trained and certified in brows, waxing, and makeup application techniques. You will build a loyal customer base and drive consistent sales through excellent service.

You will demonstrate Benefit brand products, engage customers, and maintain counter presentation while adhering to hygiene and brand standards. Shift work including weekends is expected.

Qualifications

• Proficiency in English written and spoken.
• Strong retail sales or service history.
• Comfortable engaging customers one-on-one.
• Self-motivated with passion for beauty industry.
• Pleasant, well-groomed and professional appearance.

Responsibilities

• Demonstrate use of brand’s makeup products and services.
• Market and sell brand’s products and services.
• Build and maintain relationships with customers and store staff.
• Engage customers to discuss skin concerns and needs.
• Recommend appropriate products based on skin condition.
• Host workshops or events for customer engagement.
• Perform Benefit-trained services to quality standards.
• Arrange appointments for return services.
• Maintain clean counter and stock levels.
• Ensure proper uniform and makeup during work hours.

Skills

English proficiency

Retail sales

Face-to-face engagement

Self-motivation

Pleasant disposition

Makeup knowledge

Education

Aesthetician or waxing license

Job description

Being a Brow Expert in the company, you will be trained and certified on the unique skillset of brows & facial waxing on top of having the best knowledge on make-up application techniques, tips & tricks as well as be exposed to a wide range of make-up products. A Brow Expert will also be able to build up their own base of regular customers to ensure that you have a constant flow of customers.

Responsibilities

• Demonstrate the use of brand’s make up products & services
• Market & Sell brand’s products & services
• Build and maintain good relationships with customers as well as store managers and cast members.
• Engage customers in a productive discussion to address skin concerns
• Perfectly identify customer’s skin condition and recommend the right products
• Host/Organize occasional workshops or parties for customers’ engagement
• Perform only Benefit approved and trained services offered on service menu to Benefit quality standards to ensure customer satisfaction
• Arrange appointments for return services
• Maintain counter cleanliness
• Ensure that top selling stock are not facing low or out of stocks issues; shelves are fully stocked at all time.
• Ensure personal bow bar areas are always at tip top condition, communicate maintenance issues to counter manager/sales manager
• Adhere to hygiene standards of the brand
• Ensure that the Benefit uniform is worn and full make up is always applied during work hours

Qualifications

• Proficiency in English (spoken & written)
• Strong retail sales and/or service history
• Comfortable in face to face engagement
• Self-motivated individual who possesses a strong passion for working in the Beauty industry
• Pleasant disposition and well groomed
• Work hours: able to work shifts, weekends, and public holidays
• Basic make-up application knowledge
• An aesthetician or waxing license is an advantage

Benefits

• Market-aligned salary and performance-based incentives
• Sales commissions or bonuses for eligible retail roles
• Employee Product Privileges
• Opportunities for internal mobility across LVMH maisons and regions
• Ongoing professional and technical training (beauty expertise, retail excellence, management skills)
• Medical insurance coverage, mental wellbeing support
• Inclusive & Diverse Culture