Beauty Expert (Makeup & Brow servicing)

Escentials; Kuala Lumpur; On-site; MYR 39,000 - 73,000; Full time

Benefits offered by this job

Market-aligned salary

Performance-based incentives

Sales commissions

Employee Product Privileges

Medical insurance coverage

Ongoing training

Job summary

A leading beauty retailer in Kuala Lumpur seeks a Brow Expert to be trained in brow and facial waxing, and provide excellent makeup application techniques. Responsibilities include demonstrating products, building customer relationships, and hosting events. A strong sales background, proficiency in English, and a passion for the beauty industry are essential. This role offers market-aligned salary, performance incentives, and professional training opportunities.

Qualifications

• Strong retail sales and/or service history.
• Pleasant disposition and well-groomed.
• Able to work shifts, weekends, and public holidays.
• Self-motivated with a passion for beauty.
• Pleasant, well-groomed appearance.
• Ability to work shifts, weekends and public holidays.
• Basic makeup application knowledge.
• Aesthetician or waxing license is an advantage.

Responsibilities

• Demonstrate the use of brand’s make up products.
• Market and sell brand’s products and services.
• Build and maintain relationships with customers.
• Identify customer’s skin condition and recommend products.
• Host workshops or parties for customer engagement.
• Host/workshops or parties for customer engagement.
• Perform Benefit approved services to quality standards.
• Arrange appointments for return services.
• Maintain counter cleanliness.
• Ensure shelves are stocked and brow bar area well-maintained.
• Communicate maintenance issues to counter/sales manager.
• Adhere to hygiene standards; wear uniform and full makeup.

Skills

Proficiency in English (spoken & written)

Strong retail sales

Face-to-face engagement

Self-motivated

Basic make-up application knowledge

Education

Aesthetician or waxing license

Job description

Being a Brow Expert in the company, you will be trained and certified on the unique skillset of brows & facial waxing on top of having the best knowledge on make-up application techniques, tips & tricks as well as be exposed to a wide range of make-up products. A Brow Expert will also be able to build up their own base of regular customers to ensure that you have a constant flow of customers.

Responsibilities

• Demonstrate the use of brand’s make up products & services
• Market & Sell brand’s products & services
• Build and maintain good relationships with customers as well as store managers and cast members.
• Engage customers in a productive discussion to address skin concerns
• Perfectly identify customer’s skin condition and recommend the right products
• Host/Organize occasional workshops or parties for customers’ engagement
• Perform only Benefit approved and trained services offered on service menu to Benefit quality standards to ensure customer satisfaction
• Arrange appointments for return services
• Maintain counter cleanliness
• Ensure that top selling stock are not facing low or out of stocks issues; shelves are fully stocked at all time.
• Ensure personal bow bar areas are always at tip top condition, communicate maintenance issues to counter manager/sales manager
• Adhere to hygiene standards of the brand
• Ensure that the Benefit uniform is worn and full make up is always applied during work hours

Qualifications

• Proficiency in English (spoken & written)
• Strong retail sales and/or service history
• Comfortable in face to face engagement
• Self‑motivated individual who possesses a strong passion for working in the Beauty industry
• Pleasant disposition and well groomed
• Work hours: able to work shifts, weekends, and public holidays
• Basic make‑up application knowledge
• An aesthetician or waxing license is an advantage

Benefits

• Market‑aligned salary and performance‑based incentives
• Sales commissions or bonuses for eligible retail roles
• Employee Product Privileges
• Opportunities for internal mobility across LVMH maisons and regions
• Ongoing professional and technical training (beauty expertise, retail excellence, management skills)
• Medical insurance coverage, mental wellbeing support
• Inclusive & Diverse Culture