Broker Support Assistant — Fresh Graduates Welcome

OUTSOURCED EXPERTS SOLUTION SERVICES SDN. BHD.; Petaling Jaya; On-site; MYR 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Parking allowance

Medical reimbursement

Performance bonus

Supportive working environment

Job summary

OUTSOURCED EXPERTS SOLUTION SERVICES SDN. BHD. invites fresh graduates to join as Broker Support Assistant to back our Australian mortgage operations.

You will work closely with mortgage brokers and internal teams to assist with client communication, appointment scheduling, document preparation, follow-ups, and day-to-day broker support. No prior mortgage experience is required as training is provided. This role offers development in communication, problem-solving and administrative skills

Qualifications

• Fresh graduates are encouraged to apply.
• Experience in administration, customer service, sales support, banking, finance, or a related field is an advantage.
• Good English communication skills, both written and verbal.
• Strong organisational skills and attention to detail.
• Able to manage multiple tasks, follow up proactively and meet deadlines.
• Positive attitude, willingness to learn and ability to work independently while collaborating with a team.

Responsibilities

• Communicate with clients and stakeholders, arrange appointments and follow up on information.
• Coordinate brokers' meetings, prepare documents, and support daily admin tasks.
• Collect, organise, and update client documents in CRM and records.
• Track tasks and ensure progress on client matters.
• Collaborate with brokers and internal teams and ensure smooth handovers.

Skills

Customer service

Administration

Communication

Organisational skills

Multitasking

Tools

CRM software

Job description

OUTSOURCED EXPERTS SOLUTION SERVICES SDN. BHD. invites fresh graduates to join as Broker Support Assistant to back our Australian mortgage operations.

You will work closely with mortgage brokers and internal teams to assist with client communication, appointment scheduling, document preparation, follow-ups, and day-to-day broker support. No prior mortgage experience is required as training is provided. This role offers development in communication, problem-solving and administrative skills