Broadcast Infra Support (Fresh Grad)

Astro; Kampung Malaysia Tambahan; On-site; MYR 72,000 - 108,000; Full time

Job summary

Astro in Kuala Lumpur is seeking a Broadcast Engineer to operate and maintain OTT, encoding, and broadcast platforms. You will ensure service quality for audio, video, and transport streams, and respond to incidents with root-cause analyses.

The role involves system upgrades, documentation, and collaboration with vendors and internal teams. Open to fresh graduates with 1–2 years’ related experience and willing to work 12-hour shifts.

Qualifications

• Bachelor Degree in Computer Science, Information Technology, Telecommunications, Electrical & Electronics Engineering or related disciplines.
• Diploma holders with relevant experience are encouraged to apply
• Open to Fresh Graduate!
• 1–2 years of experience in Broadcast Engineering, IT Infrastructure, Networking, OTT, or related technical environments.
• Strong troubleshooting and analytical skills.
• Able to work on 12-hour rotational shifts and irregular hours when required.

Responsibilities

• Operate, monitor, and maintain OTT, media encoding/transcoding, and broadcast platform services.
• Ensure the quality and availability of audio, video, transport stream, and network services.
• Investigate system faults, perform root-cause analysis, and implement corrective actions.
• Respond to incidents and service interruptions within agreed service levels.
• Perform system upgrades, patching, maintenance, and platform enhancements.
• Generate operational and performance reports and recommend service improvements.
• Maintain system documentation, operating procedures, and technical records.
• Collaborate with internal stakeholders, vendors, and support teams to resolve technical issues.
• Participate in project implementation, testing, commissioning, and acceptance activities.
• Support 24x7 operational requirements, including shift work and on-call support when required.

Skills

OTT platform tech

Media encoding/transcoding

Broadcast workflow

TCP/IP networking

Multicast networking

Transport stream analysis

SQL/MySQL databases

AWS cloud services

Server/storage infrastructure

Education

Bachelor degree in CS/IT/Telecom/Electrical& Electronics

Diploma with relevant experience

Fresh graduates accepted

Job description

WHY JOIN US?

• We practice a vibrant & energetic office culture.
• We provide opportunities for career advancement within the company.
• Good performance is always rewarded accordingly.

WHY JOIN US?

• We practice a vibrant & energetic office culture.
• We provide opportunities for career advancement within the company.
• Good performance is always rewarded accordingly.

“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”

Job Responsibilities

What you will do:

• Operate, monitor, and maintain OTT, media encoding/transcoding, and broadcast platform services.
• Ensure the quality and availability of audio, video, transport stream, and network services.
• Investigate system faults, perform root-cause analysis, and implement corrective actions.
• Respond to incidents and service interruptions within agreed service levels.
• Perform system upgrades, patching, maintenance, and platform enhancements.
• Generate operational and performance reports and recommend service improvements.
• Maintain system documentation, operating procedures, and technical records.
• Collaborate with internal stakeholders, vendors, and support teams to resolve technical issues.
• Participate in project implementation, testing, commissioning, and acceptance activities.
• Support 24x7 operational requirements, including shift work and on-call support when required.

Technical Skills

• OTT Platform Technologies
• Media Encoding and Transcoding Technologies
• Broadcast Workflow and Media Delivery Systems
• TCP/IP Networking
• Multicast Networking
• Transport Stream Analysis
• SQL and MySQL Databases/Scripting
• AWS Cloud Services
• Server and Storage Infrastructure

Requirements

Who you are:

• Bachelor Degree in Computer Science, Information Technology, Telecommunications, Electrical & Electronics Engineering or related disciplines.
• Diploma holders with relevant experience are encouraged to apply
• Open to Fresh Graduate!
• 1–2 years of experience in Broadcast Engineering, IT Infrastructure, Networking, OTT, or related technical environments.
• Strong troubleshooting and analytical skills.
• Able to work on 12-hour rotational shifts and irregular hours when required.

Core Competencies

• Problem Solving and Root Cause Analysis
• Critical Thinking
• Team Collaboration
• Communication and Interpersonal Skills
• Incident Management
• Adaptability and Flexibility
• Continuous Learning
• Attention to Detail
• Ability to Work Under Pressure
• Proactive and Innovative Mindset