Bridal Sales & Client Experience Specialist

Qassehku Bridal; Kuching; Sur place; MYR 20 000 - 36 000; Plein temps

Résumé du poste

Qassehku Bridal in Kuching is seeking a friendly sales coordinator to handle customer enquiries via WhatsApp, social media and walk-ins, and assist clients in choosing bridal packages and attire.

You will follow up on leads, prepare quotations and invoices, manage bookings and customer records, and coordinate with internal teams to ensure a smooth bridal experience.

The role supports daily branch administration and sales events, contributing to a positive, customer‑centric shopping journey.

Responsabilités

• Handle customer enquiries via WhatsApp, social media & walk-ins
• Assist customers in choosing bridal packages, wedding attire & services
• Follow up with potential customers and convert enquiries into bookings
• Prepare quotations, invoices and booking details
• Manage customer records and appointment schedules
• Assist with daily branch administration
• Coordinate with internal teams to ensure smooth customer experience
• Support sales activities, promotions and bridal events

Description du poste

Qassehku Bridal in Kuching is seeking a friendly sales coordinator to handle customer enquiries via WhatsApp, social media and walk-ins, and assist clients in choosing bridal packages and attire.

You will follow up on leads, prepare quotations and invoices, manage bookings and customer records, and coordinate with internal teams to ensure a smooth bridal experience.

The role supports daily branch administration and sales events, contributing to a positive, customer‑centric shopping journey.