Brand-Forward Store Manager & Performance Leader

Valentino Singapore Pte Ltd; Kuala Lumpur; On-site; MYR 42,000 - 54,000; Full time

Job summary

Valentino Singapore Pte Ltd in Kuala Lumpur is seeking an experienced Retail Manager to strengthen the brand’s presence in Malaysia. You will lead store operations, drive sales, and ensure superb client service while upholding the brand's standards.

The role focuses on clienteling, recruitment, retention and coaching the team to achieve local KPIs, with emphasis on budget targets and cross selling opportunities within the bags category.

Qualifications

• Minimum 2 years of retail management experience.
• Experience in clienteling, recruitment, retention and upgrading for local domestic clients.
• Strong communication and motivational leadership skills.

Responsibilities

• Be a brand ambassador to raise brand visibility and reputation.
• Drive budget and targets; deliver strategic performance KPIs.
• Set agenda and deliver winning goals; implement business strategy for KPIs.
• Design and implement strategies for conversion rate, cross selling, and bags business development.
• Coach and develop store team; cascade company content through trainings.

Skills

Brand ambassador

Retail management

Clienteling

KPI driving

Coaching

Communication

Job description

Valentino Singapore Pte Ltd in Kuala Lumpur is seeking an experienced Retail Manager to strengthen the brand’s presence in Malaysia. You will lead store operations, drive sales, and ensure superb client service while upholding the brand's standards.

The role focuses on clienteling, recruitment, retention and coaching the team to achieve local KPIs, with emphasis on budget targets and cross selling opportunities within the bags category.