Store Leader: Growth, Client Experience & Team Coach

Louis Vuitton; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Louis Vuitton in Kuala Lumpur seeks a Store Manager to drive sales, lead a high-performing team, and uphold the brand’s premium image. You will define business strategy, optimize store operations, and deliver an outstanding client experience.

You will coach staff, monitor P&L, manage inventory and visual merchandising, and ensure a welcoming, organized store environment across channels. This role requires strategic thinking, leadership, and a passion for client service.

Qualifications

• Experience in luxury retail leadership and store management.
• Proven ability to drive sales and manage budgets.
• Strong people management and coaching skills.

Responsibilities

• Act as a key business partner in developing and implementing store-specific strategies aligned with overarching business objectives.
• Lead the implementation of clienteling strategies to gather and utilize client feedback effectively, driving continuous improvement in service and enhancing client satisfaction, as well as establishing long term relationships to build clients loyalty.
• Build, lead, and develop a high-performing store team to deliver exceptional client experience and, achieve commercial ambition.
• Drive sales performance and profitability by setting and achieving store sales targets, optimizing store layout, and effectively managing inventory and visual merchandising.
• Oversee day-to-day operations of the store, ensuring smooth and efficient operations and a consistent brand experience across locations.

Skills

Store leadership

Sales leadership

Customer experience

Job description

Louis Vuitton in Kuala Lumpur seeks a Store Manager to drive sales, lead a high-performing team, and uphold the brand’s premium image. You will define business strategy, optimize store operations, and deliver an outstanding client experience.

You will coach staff, monitor P&L, manage inventory and visual merchandising, and ensure a welcoming, organized store environment across channels. This role requires strategic thinking, leadership, and a passion for client service.