Branch Supervisor (Kompleks Bukit Jambul)

Aurora Italia; Bayan Lepas; On-site; MYR 89,000 - 112,000; Full time

Job summary

Jora Malaysia in Penang seeks a Branch Supervisor at Komplex Bukit Jambul to oversee daily sales counter operations and ensure top presentation standards.

You will lead, train and motivate the sales team to meet and exceed targets, plan staff schedules, manage rosters, and build strong relationships with customers and partners while resolving issues promptly. This role requires hands-on leadership and a commitment to service quality.

Responsibilities

• Oversee daily operations of the sales counter to ensure smooth business operations.
• Lead, supervise, and motivate the sales team to achieve individual and company sales targets.
• Plan and manage staff scheduling, manpower allocation, and duty rosters.
• Ensure the sales counter and showroom are clean, organized, and maintained to the highest presentation standards.
• Build and maintain strong relationships with customers, vendors, and business partners.
• Handle customer concerns and resolve operational or sales-related issues promptly and professionally.

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Branch Supervisor (Kompleks Bukit Jambul)

Oversee the daily operations of the sales counter to ensure smooth and efficient business operations.

Lead, supervise, and motivate the sales team to achieve individual and company sales targets.

Plan and manage staff scheduling, manpower allocation, and duty rosters.

Ensure the sales counter and showroom are clean, organized, and maintained to the highest presentation standards.

Build and maintain strong relationships with customers, vendors, and business partners.

Handle customer concerns and resolve operational or sales-related issues promptly and professionally.

Coach, train, and develop sales staff to enhance product knowledge, customer service skills, and sales performance.

Monitor team performance and provide guidance to drive continuous improvement.

Perform other ad hoc duties and responsibilities as assigned by management.