Assistant Supervisor (Pavillion Bukit Jalil)

Phone Mate; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Jora Malaysia is seeking an Assistant Supervisor at Pavillion Bukit Jalil to oversee daily store operations, support the team, and ensure excellent customer service. The role focuses on supervising shop assistants, maintaining standards, and contributing to a smooth shopping experience.

You will monitor performance, handle stock and merchandising, assist in daily sales reporting, and open/close duties as required.

Qualifications

• Proven experience in retail or team supervision.
• Strong leadership and communication skills.
• Ability to work under pressure and handle challenges.
• Good organizational and problem-solving skills.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Supervise and guide shop assistants to ensure smooth daily operations
• Monitor staff performance and provide on-the-job coaching
• Ensure excellent customer service and handle customer complaints professionally
• Manage stock levels, inventory, and merchandising
• Assist in daily sales reporting and cash handling
• Ensure store cleanliness and compliance with company policies
• Open and close the store when required

Skills

Leadership

Communication

Organizational skills

Problem-solving

Shift work

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Assistant Supervisor (Pavillion Bukit Jalil)

We are looking for a responsible and motivated Supervisor to oversee daily operations at our store. The ideal candidate will assist in managing the team, ensuring excellent customer service, maintaining inventory levels, and achieving sales targets.

Key Responsibilities:

• Supervise and guide shop assistants to ensure smooth daily operations
• Monitor staff performance and provide on-the-job coaching
• Ensure excellent customer service and handle customer complaints professionally
• Manage stock levels, inventory, and merchandising
• Assist in daily sales reporting and cash handling
• Ensure store cleanliness and compliance with company policies
• Open and close the store when required

Requirements:

• Proven experience in retail or team supervision
• Strong leadership and communication skills
• Ability to work under pressure and handle challenges
• Good organizational and problem-solving skills
• Willing to work shifts, weekends, and public holidays