Branch Service Leader: Customer Experience & Growth

UOB; Kuala Lumpur; Presencial; MYR 28.000 - 36.000; Jornada completa

Descripción de la vacante

2201 United Overseas Bank (Malaysia) Bhd, commonly known as UOB Malaysia, is hiring a Branch Customer Service professional. The role focuses on greeting customers, providing guidance, and handling basic servicing requests within the branch environment.

You will support activities to maximize revenues, promote product initiatives, and enhance customer satisfaction while minimizing losses. You will also strengthen relationships with existing customers and help reduce attrition through attentive

Responsabilidades

• Greeting customers and providing guidance, direction and assistance within the branch environment.
• Supports activities towards maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses.
• Deepening existing relationships and minimizing customer attrition.

Descripción del empleo

2201 United Overseas Bank (Malaysia) Bhd, commonly known as UOB Malaysia, is hiring a Branch Customer Service professional. The role focuses on greeting customers, providing guidance, and handling basic servicing requests within the branch environment.

You will support activities to maximize revenues, promote product initiatives, and enhance customer satisfaction while minimizing losses. You will also strengthen relationships with existing customers and help reduce attrition through attentive