Branch Service & Customer Experience Lead

UOB; Sandakan; Sur place; MYR 36 000 - 50 000; Plein temps

Résumé du poste

2201 United Overseas Bank (Malaysia) Bhd (UOB Malaysia) in Sabah seeks a Branch Service Manager to oversee branch customer service, assist with account opening, and manage daily back-office tasks. The role collaborates on OBR referrals and supports PFS and EE sales initiatives within the branch.

The position emphasizes a strong customer-first approach aligned with UOB’s values, requiring hands-on service at the Sandakan branch and close teamwork with branch staff.

Responsabilités

• Handle general customer service tasks at the branch
• Support account opening and customer service as required
• Perform daily back office tasks
• Participate in branch sales collaboration (OBR referrals)
• Support PFS & EE sales related activities

Description du poste

2201 United Overseas Bank (Malaysia) Bhd (UOB Malaysia) in Sabah seeks a Branch Service Manager to oversee branch customer service, assist with account opening, and manage daily back-office tasks. The role collaborates on OBR referrals and supports PFS and EE sales initiatives within the branch.

The position emphasizes a strong customer-first approach aligned with UOB’s values, requiring hands-on service at the Sandakan branch and close teamwork with branch staff.