Branch Parts Assistant

Tan Chong Group; Johor Bahru; On-site; MYR 28,000 - 47,000; Full time

Job summary

Tan Chong Group in Johor Bahru is seeking a proactive parts assistant to support day-to-day parts operations, issue parts for service and repair, and maintain accurate records.

You'll coordinate with workshop teams, manage stock levels, handle urgent breakdown requests, and arrange emergency deliveries as needed. This role is ideal for someone organized with a knack for logistics.

Responsibilities

• Assist at the parts counter to handle daily parts requests from technicians and service advisors.
• Ensure accurate and prompt issuance of parts for vehicle servicing and repairs.
• Maintain clear documentation and system updates for all issued parts.
• Support day-to-day parts store operations including receiving, binning, stock checking, and inventory control.
• Monitor stock levels to ensure availability of fast-moving items.
• Supply required parts to the workshop promptly to avoid delays in repair or servicing.
• Coordinate closely with workshop team to fulfill job card part requirements.
• Respond to urgent parts supply for vehicle breakdowns, including 24/7 on-call support when necessary.
• Arrange and facilitate emergency parts delivery for field service teams or remote sites.
• Raise parts requisitions and follow up on backorders with HQ or suppliers.
• Monitor delivery status and update workshop on ETA for pending parts.

Job description

• Assist at the parts counter to handle daily parts requests from technicians and service advisors.
• Ensure accurate and prompt issuance of parts for vehicle servicing and repairs.
• Maintain clear documentation and system updates for all issued parts.

2. Store & Inventory Operations

• Support day-to-day parts store operations including receiving, binning, stock checking, and inventory control.
• Monitor stock levels to ensure availability of fast-moving items.

3. Workshop Operations Support

• Supply required parts to the workshop promptly to avoid delays in repair or servicing.
• Coordinate closely with workshop team to fulfill job card part requirements.

4. Breakdown & Emergency Support

• Respond to urgent parts supply for vehicle breakdowns, including 24/7 on-call supportwhen necessary.
• Arrange and facilitate emergency parts delivery for field service teams or remote sites.

5. Parts Ordering & Coordination

• Raise parts requisitions and follow up on backorders with HQ or suppliers.
• Monitor delivery status and update workshop on ETA for pending parts.