Branch Operations Executive/Manager - Penang Branch

Industrial and Commercial Bank of China (Malaysia) Berhad; Penang; On-site; MYR 56,000 - 100,000; Full time

Job summary

Industrial and Commercial Bank of China (Malaysia) Berhad in Penang seeks a capable Compliance Officer to manage day-to-day administrative tasks at the branch and ensure regulatory compliance. You will process loan applications, perform KYC, and maintain customer data while collaborating with various departments.

Excellent interpersonal, time management, and communication skills in English and/or Mandarin are essential, with a preference for candidates who can work independently.

Qualifications

• At least a Bachelor Degree in finance, banking, accounting or equivalent from a reputable University.
• At least 3 years of experiences in sales administrative support role in Banking industry. Familiar with relevant rules & regulations and guidelines.
• Fresh Graduates are welcome to apply.
• Good interpersonal skill and time management skills.
• Capability of working independently.
• PC literate preferably in Windows Microsoft Office (e.g. Words, Excel, etc)
• Good communication skills in English and/or Mandarin (both verbal and written).

Responsibilities

• Assist in managing day-to-day administrative works at the branch to sustain operations.
• Ensure strict compliance with regulations and act as a Compliance Officer for the branch.
• Process customer loan applications, KYC, maintain customer information in system, and attend to customer enquiry.
• Liaise with relevant department on loan documentation, loan release, rollover and other matters.
• Prepare periodic regulatory reporting and liaise with regulatory authority.
• Undertake any ad-hoc tasks as and when required by the Management.

Skills

Interpersonal skills

Time management

Communication skills (English/Mandarin

Independent working

PC literacy

Fresh graduates welcome

Education

Bachelor Degree in finance, banking, accounting or equivalent

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

• To assist in managing, performing and checking day-to-day administrative works at the branch to sustain the operations management, regulatory reporting, accounting and finance, operational support, administrative and facilities services of the branch.
• Ensure strict compliance with regulations and act as a Compliance Officer for the branch.
• Process customer loan applications, KYC process, maintain customers information in system and attend to customer enquiry.
• Liaise with relevant department on loan documentation, loan release, rollover and other matters.
• Prepare periodic regulatory reporting and liaise with regulatory authority.
• Undertake any ad-hoc tasks as and when required by the Management.

Job Requirements

• At least a Bachelor Degree in finance, banking, accounting or equivalent from a reputable University.
• At least 3 years of experiences in sales administrative support role in Banking industry. Familiar with relevant rules & regulations and guidelines.
• Fresh Graduates are welcome to apply.
• Good interpersonal skill and time management skills.
• Capability of working independently.
• PC literate preferably in Windows Microsoft Office (e.g. Words, Excel, etc)
• Good communication skills in English and/or Mandarin (both verbal and written).