Branch Manager: Lead Sales, Service & Compliance

CIMB Bank Berhad; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

CIMB Bank Berhad, located in Kuala Lumpur, seeks a Branch Manager to oversee daily operations, drive sales and ensure service excellence. You will guide a team to hit targets while maintaining strong customer relationships and compliance standards.

The role emphasizes leadership, adherence to regulatory guidelines, and the ability to develop business opportunities within the community. A dynamic, goal-oriented mindset is essential.

Qualifications

• Min. 2 years experience in branch operations, compliance or leadership/management.
• Good knowledge of banking products and services with strong customer service skills.
• Wealth & banca product licenses are an added advantage.

Responsibilities

• Drive Branch Excellence - oversee sales, service and compliance to ensure top-notch performance.
• Inspire Your Team - guide, motivate, and drive staff toward goals and expectations.
• Build Strong Relationships - develop new business opportunities while maintaining customer connections.
• Uphold Standards - ensure the branch adheres to compliance, safety, and security.

Skills

Leadership

Sales

Customer service

Compliance

Relationship building

Tools

IPPC license

FIMM license

PCE license

CEILI license

TBE license

Job description

CIMB Bank Berhad, located in Kuala Lumpur, seeks a Branch Manager to oversee daily operations, drive sales and ensure service excellence. You will guide a team to hit targets while maintaining strong customer relationships and compliance standards.

The role emphasizes leadership, adherence to regulatory guidelines, and the ability to develop business opportunities within the community. A dynamic, goal-oriented mindset is essential.