Branch Banking Leader: Sales, Service & Compliance

CIMB; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

CIMB is seeking an experienced manager in Malaysia to oversee branch operations and elevate performance in sales and service. You will guide and motivate branch staff while developing strong customer relationships and ensuring compliance and security standards.

Ideal candidates will have at least 2 years of experience in a leadership role, strong knowledge of banking products, and a proven track record in sales.

Qualifications

• Min. 2 years experience in branch operations, compliance, or leadership role.
• Good knowledge of banking products and services.
• Possess licenses (IPPC, FIMM, PCE, CEILI & TBE) is advantageous.

Responsibilities

• Responsible for branch's performance in sales, service, and compliance.
• Guide and motivate branch staff toward achieving goals.
• Develop new business and maintain strong customer relationships.
• Maintain branch safety and security standards.

Skills

Customer service skills

Sales achievement

Branch operations

Leadership

Education

Equivalent qualifications in Banking / Financial Services

Job description

CIMB is seeking an experienced manager in Malaysia to oversee branch operations and elevate performance in sales and service. You will guide and motivate branch staff while developing strong customer relationships and ensuring compliance and security standards.

Ideal candidates will have at least 2 years of experience in a leadership role, strong knowledge of banking products, and a proven track record in sales.