Branch Manager - Brain Academy

Ruangguru for Business; Kuala Kangsar; On-site; MYR 60,000 - 120,000; Full time

Job summary

Ruangguru for Business is seeking a results-oriented leader to coordinate and manage branches across the region, ensuring smooth operations and a strong academic process.

You will drive customer engagement and enrollment through events and promotions, apply basic PnL insights, and oversee the end-to-end customer journey to build loyalty.

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Business Operations is required.
• Experience in an English course/educational/start-up environment is advantageous.
• Strong people management and team leadership skills.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.
• Lead all activity initiatives within branches, including events and promotions to drive student engagement and enrollment.
• Demonstrate an understanding of Profit and Loss (PnL) management and evaluate local market conditions to optimize revenue.
• Oversee the entire customer experience from enquiry to post-enrollment, ensuring satisfaction and loyalty.

Skills

Leadership experience

Sales & Marketing

People management

Education

Bachelor's Degree

Job description

Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes. However, there are still problems such as equality and disparity to solve. We believe that technology is the key to jump forward to solve this problem.

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty
  

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team