Branch Leader: Grow Sales, Elevate Service & Compliance

CIMB; Penang; On-site; MYR 90,000 - 120,000; Full time

Job summary

CIMB in Penang seeks a Branch Manager to lead a busy banking branch, driving sales, service quality, and regulatory compliance. You will motivate staff, manage day-to-day operations, and build enduring relationships with customers and the local community.

The role requires solid leadership in banking, strong sales performance, and knowledge of banking products. A proactive, customer-centric approach is essential for success in a high-energy, results-driven environment.

Qualifications

• Must have strong leadership or managerial experience in banking/financial services.
• Proven ability to drive sales and deliver excellent customer service.
• Knowledge of banking products and services; ability to cross-sell.
• Experience in branch operations and compliance controls.

Responsibilities

• Oversee sales, service and compliance to ensure top-notch performance.
• Inspire and guide staff toward achieving goals and exceeding expectations.
• Develop new business opportunities while maintaining strong relationships with customers and the community.
• Uphold branch standards with high levels of compliance, safety, and security.

Skills

Leadership

Sales achievement

Customer service

Branch operations

Banking licenses

Job description

CIMB in Penang seeks a Branch Manager to lead a busy banking branch, driving sales, service quality, and regulatory compliance. You will motivate staff, manage day-to-day operations, and build enduring relationships with customers and the local community.

The role requires solid leadership in banking, strong sales performance, and knowledge of banking products. A proactive, customer-centric approach is essential for success in a high-energy, results-driven environment.