Branch Leader, Consumer Banking & Growth

OCBC; Batu Pahat; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits package

Community initiatives

Industry-leading learning and career/

Job summary

OCBC is seeking a Branch Manager to lead a team, drive sales growth, and deliver exceptional customer experiences. You will balance business and people skills, manage risk, and ensure regulatory compliance while building strong relationships with customers and stakeholders.

The role requires a degree in Business or Finance and at least 5 years of banking experience, with proven leadership and a collaborative, innovative approach to servicing clients and growing the business.

Qualifications

• Degree in Business, Finance, or related field.
• 5+ years of experience in banking or related industry.

Responsibilities

• Lead and manage a team of branch staff, providing coaching and development opportunities.
• Develop and implement business strategies to drive sales growth, improve customer satisfaction, and increase market share.
• Build and maintain relationships with key stakeholders, including customers, partners, and community leaders.
• Analyze market trends and customer data to identify opportunities for growth and improvement.

Skills

Team leadership

Sales growth

Communication

Customer focus

Education

Bachelor degree in Business/Finance or related field

Job description

OCBC is seeking a Branch Manager to lead a team, drive sales growth, and deliver exceptional customer experiences. You will balance business and people skills, manage risk, and ensure regulatory compliance while building strong relationships with customers and stakeholders.

The role requires a degree in Business or Finance and at least 5 years of banking experience, with proven leadership and a collaborative, innovative approach to servicing clients and growing the business.