Bonded Warehouse Operations Leader

PRIORITY BONDED WAREHOUSE SDN BHD; Bayan Lepas; On-site; MYR 180,000 - 260,000; Full time

Job summary

PRIORITY BONDED WAREHOUSE SDN BHD is seeking a Senior Manager – Warehouse Operations to lead end-to-end bonded warehouse activities in Malaysia. You will drive P&L, budget, and performance against targets across warehouse, inventory, customer service, and transportation functions.

The role requires deep expertise in bonded warehousing, customs compliance, ISO standards, WMS/TMS systems, and strong leadership to develop a high-performing team and achieve operational excellence.

Qualifications

• Bachelor's Degree or Diploma in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field.
• 8–10 years of experience in logistics, warehouse, or supply chain operations.
• At least 5 years of experience in a senior management or managerial position.
• Strong experience in managing bonded warehouse operations and customs compliance.
• Proven track record in managing budgets, P&L, cost control and productivity performance.
• Experience in managing multiple operational functions (warehouse, inventory, customer service, and trucking).
• Hands-on experience with Warehouse Management Systems (WMS) and Transport Management Systems (TMS).
• Good knowledge of ISO standards, quality management systems, and regulatory compliance.
• Strong leadership, strategic planning, and people management skills.
• Excellent financial and commercial awareness.

Responsibilities

• Take overall responsibility for operational P&L, including revenue, operating costs, and gross margin
• Develop, manage, and control the annual operating budget and review monthly financial performance against budget
• Lead and oversee end-to-end bonded warehouse operations, including manpower planning, scheduling, productivity, and service quality
• Ensure full compliance with Royal Malaysian Customs requirements and regulations applicable to bonded warehouse facilities
• Oversee the customer service team to ensure timely, accurate, and professional responses to customer requirements
• Ensure effective inventory management, including cycle counts, stock reconciliation, and investigation of inventory variances
• Oversee trucking schedules, delivery planning, and fleet utilisation to ensure efficient transportation operations
• Lead, coach, and develop the operational leadership team, supervisors, and other operational personnel
• Analyse operational performance and implement continuous improvement initiatives to enhance productivity, service quality, and cost efficiency
• Ensure implementation, compliance, and continuous improvement of company policies, SOPs, and quality management systems

Skills

Strategic leadership

P&L management

Budget forecasting

WMS experience

TMS experience

Regulatory compliance

Inventory management

Process improvement

People management

Logistics operations

Education

Bachelor's/Diploma in Logistics or related

Tools

WMS

TMS

Job description

PRIORITY BONDED WAREHOUSE SDN BHD is seeking a Senior Manager – Warehouse Operations to lead end-to-end bonded warehouse activities in Malaysia. You will drive P&L, budget, and performance against targets across warehouse, inventory, customer service, and transportation functions.

The role requires deep expertise in bonded warehousing, customs compliance, ISO standards, WMS/TMS systems, and strong leadership to develop a high-performing team and achieve operational excellence.