Body & Paint Head (Proton e.MAS Ipoh)

GOH BROTHERS MOTOR (GB) SDN. BHD.; Ipoh; Vor Ort; MYR 120.000 - 180.000; Vollzeit

Zusammenfassung

GOH BROTHERS MOTOR (GB) SDN. BHD. is seeking a seasoned B&P Workshop Manager in Ipoh, Malaysia, to oversee Body & Paint operations and lead a diverse team of technicians and administrative staff.

You will monitor progress, ensure quality, and liaise on insurance claims to support timely repairs. The role requires a Diploma or higher in Automotive Body Repair, at least 5 years in B&P operations and 2 years in a supervisory position, with strong leadership and customer service skills.

Qualifikationen

• Diploma or higher in Automotive Body Repair or related field.
• Minimum 5 years of working experience in automotive Body & Paint operations.
• At least 2 years in a supervisory or managerial role.
• Strong knowledge of panel beating, spray painting, accident repairs and insurance claim procedures.
• Good leadership, team management and problem-solving skills.
• Strong understanding of workshop operations, productivity, cost control and profitability.
• Good communication, negotiation and customer service skills.
• Able to work independently, manage multiple tasks and meet business targets.

Aufgaben

• Oversee and manage the Body & Paint operations for smooth workshop performance.
• Lead, supervise and manage B&P technicians, panel beaters, spray painters and administrative staff.
• Monitor daily workshop operations, repair progress, productivity and job completion timelines.
• Ensure all vehicle repairs and painting works meet manufacturer standards and quality requirements.
• Manage accident repair quotations, insurance claims and liaise with insurance companies and adjusters.
• Monitor departmental revenue, costs, manpower planning and overall profitability.
• Drive customer satisfaction by ensuring timely repairs, quality workmanship and effective complaint resolution.
• Develop operational improvements, enforce workplace safety standards and achieve departmental targets.

Kenntnisse

Leadership

Team management

Problem solving

Communication

Negotiation

Customer service

Multi-tasking

Time management

Independent work

Ausbildung

Diploma or higher in Automotive Body Repair

Jobbeschreibung

Oversee and manage the overall Body & Paint (B&P) operations, ensuring smooth and efficient workshop performance.

Lead, supervise and manage B&P technicians, panel beaters, spray painters and administrative staff.

Monitor daily workshop operations, repair progress, productivity and job completion timelines.

Ensure all vehicle repairs and painting works meet manufacturer standards and quality requirements.

Manage accident repair quotations, insurance claims and liaise with insurance companies and adjusters.

Monitor departmental revenue, costs, manpower planning and overall profitability.

Drive customer satisfaction by ensuring timely repairs, quality workmanship and effective complaint resolution.

Develop operational improvements, enforce workplace safety standards and achieve departmental targets.

Job Requirement

At least Diploma or higher in Automotive Body Repair or a related field.

Minimum 5 years of working experience in automotive Body & Paint operations.

At least 2 years of experience in a supervisory or managerial position.

Strong knowledge of panel beating, spray painting, accident repairs and insurance claim procedures.

Good leadership, team management and problem-solving skills.

Strong understanding of workshop operations, productivity, cost control and profitability.

Good communication, negotiation and customer service skills.

Able to work independently, manage multiple tasks and meet business targets.