Binance Accelerator Program - Creative Operations

Binance; Kuala Lumpur; Remote; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Remote-first

Work-from-home allowed

Job summary

Binance is seeking a resource management professional to optimize capacity planning, resourcing, and agency partnerships in a fast-paced, global setting. You will leverage AI and automation to streamline workflows and deliver clear insights to Creative leadership.

The role requires bilingual English/Mandarin and a strong analytical mindset, with experience in Asana reporting and cross-functional collaboration across marketing and creative teams.

Qualifications

• Bilingual English and Mandarin required to coordinate with overseas partners.
• Highly organized and detail-oriented with strong planning skills.
• Strong analytical skills with data, reporting and dashboards.
• Proficient with project management tools; experience with Asana is a strong plus.
• Interested in AI and automation applications in operations.
• Strong communication skills and proactive problem solving.
• Self-starter who works well in fast-paced, global teams.
• Career path in creative operations, marketing, or project management.

Responsibilities

• Support capacity planning by tracking planned vs actual resourcing needs and forecast gaps.
• Partner with Creatives to identify resourcing challenges, skill gaps, workload bottlenecks and process inefficiencies.
• Master dashboards and Asana reporting views to identify automation opportunities.
• Monitor creative pipeline to ensure 95% on-time resourcing for BAU requests.
• Identify and implement AI-enabled or automation-based workflow improvements to reduce manual efforts and improve consistency.
• Audit current agency partners on scope, performance, cost-effectiveness and turnaround times.
• Support onboarding or scope changes for agencies to increase resourcing flexibility.
• Define and document standardized agency resourcing protocols in Confluence.

Skills

Bilingual English/Mandarin

Organized

Detail-oriented

Analytical

Strong communication

Self-starter

Cross-functional

AI interest

Education

Relevant degree program

Tools

Asana

Job description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, and more. Our mission is to increase the freedom of money and financial access for people around the world.

What You'll Do

Resource Management & Capacity Planning

• Support capacity planning processes by tracking planned vs actual resourcing needs, identifying recurring gaps, and suggesting practical ways to make forecasting more accurate
• Partner with Creatives and Creative Operations Lead to identify resourcing challenges, skill gaps, workload bottlenecks, and process inefficiencies using Asana reporting and workload data
• Master dashboards and Asana reporting views to continuously identify automation and process streamlining opportunities
• Monitor the creative pipeline proactively to ensure 95% on-time resourcing for BAU creative requests

AI & Automation

• Identify repetitive resourcing tasks that can be reduced or automated using AI, Asana automations, or improved workflow rules (task assignment support, workload summaries, capacity reporting, status updates, recurring follow-ups)
• Implement AI-enabled or automation-based workflow improvements that reduce manual resourcing effort and improve consistency

Use AI to support faster analysis of workload, resourcing risks, and project pipeline data — turning raw information into clear insights for Creative leadership

Agency & Freelancer Management

• Complete an audit of current agency partners, including scope, performance, cost-effectiveness, turnaround times, quality of output, and fit against team resourcing needs
• Support onboarding, setup, or scope expansion/reduction for agency partners to increase resourcing flexibility
• Define and document standardized agency resourcing protocols in Confluence — how agency support is requested, assigned, tracked, reviewed, and measured

What We're Looking For

• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
• Highly organized and detail-oriented, you enjoy tracking, organizing, and making sense of complex workflows
• Strong analytical skills, comfortable working with data, reporting, and dashboards to identify patterns and make recommendations
• Proficiency with project management tools (experience with Asana reporting and automations is a strong plus)
• Interest in AI and automation, you've used AI tools and are excited about applying them to operational workflows
• Strong communication skills
• Self-starter mentality, you proactively identify problems and propose solutions rather than waiting to be told what to do
• Interest in creative operations, marketing, or project management as a career path
• Currently enrolled in or recently graduated from a relevant degree program
• Comfortable working in a fast-paced, global, cross-functional environment

Why Binance

• Shape the future of finance
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle challenging projects in a fast-paced and innovative enviornment with autonomy
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.