Creative Operations Analyst - AI & Automation (Remote)

Binance; Kuala Lumpur; Remote; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Remote-first

Work-from-home allowed

Job summary

Binance is seeking a resource management professional to optimize capacity planning, resourcing, and agency partnerships in a fast-paced, global setting. You will leverage AI and automation to streamline workflows and deliver clear insights to Creative leadership.

The role requires bilingual English/Mandarin and a strong analytical mindset, with experience in Asana reporting and cross-functional collaboration across marketing and creative teams.

Qualifications

• Bilingual English and Mandarin required to coordinate with overseas partners.
• Highly organized and detail-oriented with strong planning skills.
• Strong analytical skills with data, reporting and dashboards.
• Proficient with project management tools; experience with Asana is a strong plus.
• Interested in AI and automation applications in operations.
• Strong communication skills and proactive problem solving.
• Self-starter who works well in fast-paced, global teams.
• Career path in creative operations, marketing, or project management.

Responsibilities

• Support capacity planning by tracking planned vs actual resourcing needs and forecast gaps.
• Partner with Creatives to identify resourcing challenges, skill gaps, workload bottlenecks and process inefficiencies.
• Master dashboards and Asana reporting views to identify automation opportunities.
• Monitor creative pipeline to ensure 95% on-time resourcing for BAU requests.
• Identify and implement AI-enabled or automation-based workflow improvements to reduce manual efforts and improve consistency.
• Audit current agency partners on scope, performance, cost-effectiveness and turnaround times.
• Support onboarding or scope changes for agencies to increase resourcing flexibility.
• Define and document standardized agency resourcing protocols in Confluence.

Skills

Bilingual English/Mandarin

Organized

Detail-oriented

Analytical

Strong communication

Self-starter

Cross-functional

AI interest

Education

Relevant degree program

Tools

Asana

Job description

Binance is seeking a resource management professional to optimize capacity planning, resourcing, and agency partnerships in a fast-paced, global setting. You will leverage AI and automation to streamline workflows and deliver clear insights to Creative leadership.

The role requires bilingual English/Mandarin and a strong analytical mindset, with experience in Asana reporting and cross-functional collaboration across marketing and creative teams.