Bid Specialist

TrustDecision; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

TrustDecision in Malaysia seeks a Bid & Tender Manager to own responses to RFPs/RFQs and coordinate cross-functional teams across Pre-sales, Delivery, Product, Legal, and R&D. You will lead technical proposals and ensure solutions address customers' business challenges, while maintaining high-quality bilingual tender documents in English and Chinese.

The role emphasizes governance, compliance with local regulations, and building a shared knowledge base of corporate materials.

Qualifications

• Bachelor's degree or above in Computer Science, Information Technology, Business Administration, or a related discipline.
• Fluency in Mandarin Chinese and English is required.
• Ability to independently prepare professional business proposals and deliver presentations in both languages.

Responsibilities

• Take full ownership of responses to RFPs (Request for Proposal) and RFQs (Request for Quotation).
• Lead the preparation of technical proposals, implementation plans, and post-sales support proposals.
• Produce high-quality, customer-focused tender documents in English and Chinese.
• Prepare the commercial section of tender submissions, including company qualification documents and required corporate information.
• Coordinate internal quotation and approval processes, ensuring governance compliance.

Skills

Bid management

Tender management

Pre-sales support

SaaS knowledge

Cloud platforms

Microsoft Office 365

Excel

PowerPoint

Project management

Education

Bachelor's degree in relevant field

Tools

Microsoft Office 365

Excel

PowerPoint

e-Procurement platforms

Job description

Responsibilities

• Take full ownership of responses to RFPs ("Request for Proposal") and RFQs ("Request for Quotation").
• Lead the preparation of technical proposals, implementation plans, and post-sales support proposals, ensuring solutions effectively demonstrate the company's technical strengths while addressing customers' business challenges.
• Produce high-quality, customer-focused tender documents in both English and Chinese.
• Commercial Proposal & Compliance
• Prepare the commercial section of tender submissions, including company qualification documents and required corporate information.
• Coordinate internal quotation and approval processes, ensuring compliance with company policies and governance requirements.
• Ensure all tender documents comply with local regulations as well as internal legal and compliance standards.
• Cross-functional Coordination
• Serve as the central coordinator throughout the tender process, working closely with Pre-sales, Delivery, Product, Legal, and R&D teams.
• Collect, consolidate, and validate technical specifications, certifications, supporting documents, and customer case studies to ensure timely and accurate bid submission.
• Tender Process Management
• Support tender bond applications and manage submissions through electronic procurement platforms (e.g., e-Perolehan).
• Prepare presentation materials for bid presentations and coordinate on-site proposal presentations when required.
• Knowledge Base Management
• Build and maintain the company's tender knowledge repository, including standardized bilingual (English & Chinese) materials such as:
• Corporate certifications
• Product brochures and white papers

Secondary Responsibilities (10%): Administrative Support

• Expense Management
• Support overseas teams with local expense reimbursement submissions and coordinate with the Group Finance team.
• Asset Management
• Maintain inventory records for overseas IT assets (e.g., laptops, monitors) and general office equipment, including asset registration, allocation, and periodic inventory checks.

Qualifications

• Education
• Bachelor's degree or above in Computer Science, Information Technology, Business Administration, or a related discipline.
• Language Skills
• Fluency in Mandarin Chinese and English is required.
• Ability to independently prepare professional business proposals and deliver presentations in both languages.
• Proficiency in Bahasa Melayu is a strong advantage.
• Experience
• 3–5 years of experience in bid management, tender management, or pre-sales support within the Technology, Internet, or SaaS industry.
• Experience participating in government or large enterprise IT procurement projects is preferred.
• Demonstrated experience in successfully winning IT projects with a contract value exceeding MYR 500,000 is highly preferred.

Required Skills

• Professional Skills
• Good understanding of the SaaS business model, cloud computing (AWS, Microsoft Azure, Alibaba Cloud), cybersecurity, and data privacy regulations (e.g., Malaysia PDPA).
• Proficient in Microsoft Office 365, particularly:
• Advanced Excel for commercial quotations and pricing models
• PowerPoint for professional proposal and presentation design
• Strong project management skills with the ability to manage multiple priorities and deliver under tight deadlines.

Preferred Skills

• Other Requirements
• Detail-oriented with excellent time management skills and a strong sense of confidentiality.
• Malaysian citizen, holder of a valid Malaysian work permit, or eligible to obtain an Employment Pass (EP).