Beauty Telesales Executive: Commission + Perks

Glow International Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

Attractive remuneration

Monthly staff treatments

Quarterly product allowances

Annual leave & maternity leave

Miscellaneous allowance

Education support

Parking

Free Treatment

Job summary

Glow International Malaysia Sdn Bhd is expanding its Glo Laser Centres & Glo Clinic in Klang Valley and seeks a motivated Telesales Executive to generate sales, manage leads and drive customer engagement. You will work with the Marketing data to nurture prospects, book appointments, and maintain accurate records in the CRM.

The role requires at least 2 years in customer service or sales, bilingual English and Chinese, and strong communication with targets for personal and team sales.

Qualifications

• At least 2 year(s) of working experience in a customer service role or sales experience in a call-centre or related environment
• Bilingual in both English and Chinese languages to liaise with customers
• Strong customer-orientation and communication skills

Responsibilities

• Generate sales and interest by promoting company’s products, services and treatments via phone calls to customers
• Preparation of weekly, monthly and yearly sales report and records
• Strive towards meeting the assigned sign up volume and call volume
• Achieve monthly personal sales target and team’s target
• Work with the data provided by the Marketing department to pursue promising leads with persuasion and persistence
• Initiate contact with previous/cold leads to reduce passive reaction
• Communicate and coordinate customer appointments booking by liaising closely with every centre and clinic
• Using the sales script provided to drive sales and respond to customers
• Updating the company system (i.e. Pipedrive) is optimally utilised at all times by keeping a record of calls, sales and notes on customers
• Ensure telesales activities follow-ups are completed in a timely manner
• Stay abreast with the products, services, promotions and treatments offered by the company as well as telesales best practices
• Providing suggestions on new ideas to keep motivation levels high as well as new ideas to improve the telesales operations

Skills

Telesales

Customer service

Bilingual English & Chinese

Strong communication

Negotiation skills

Stressor management

Job description

Glow International Malaysia Sdn Bhd is expanding its Glo Laser Centres & Glo Clinic in Klang Valley and seeks a motivated Telesales Executive to generate sales, manage leads and drive customer engagement. You will work with the Marketing data to nurture prospects, book appointments, and maintain accurate records in the CRM.

The role requires at least 2 years in customer service or sales, bilingual English and Chinese, and strong communication with targets for personal and team sales.