Skincare Advisor & VIP Member Specialist

AS Watson Group; Johor; On-site; MYR 27,900 - 39,060; Full time

Job summary

A retail company in Malaysia seeks candidates for a customer service role to provide expert skincare advice, ensure high standards of service, and promote the Watsons VIP Member Card. Applicants should have a positive personality, strong communication skills, and be able to work flexible hours, including weekends and holidays. Experience in promotions is preferable, along with a background in beauty or makeup. This role involves stock management and participation in corporate events.

Qualifications

• Required language proficiency in Bahasa Melayu and English.
• Pleasant personality with excellent communication skills.
• Ability to work shifts, weekends, and public holidays.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Support overall store replenishment and housekeeping.
• Maintain sufficient stock levels at all times.
• Actively involved in roadshows and corporate events.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Education

SPM/Diploma/Certificate in beauty/makeup course

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Supporting store overall replenishment & housekeeping.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.
5. Provide skincare advise to customers.
6. Provide customer service and achieve sales goals.
7. Responsible for stock replenishment and promotion execution.
8. Actively involved in roadshows/corporate events.

Education & Experience:

1. SPM/Diploma/Certificate in beauty/makeup course will be an added advantage.
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Preferably with promoter experience.