Beauty Centre Manager: Lead High-Performance Team

Medi Beaute Sdn Bhd; Malacca City; On-site; MYR 89,000 - 156,000; Full time

Benefits offered by this job

High commission

Monthly incentives

Training & career development

EPF/SOCSO/EIS

Annual leave & medical leave

Insurance

Flexible schedules

Year-end bonus

Job summary

Medi Beaute Sdn Bhd in Malaysia is seeking an experienced operations manager to oversee a beauty centre, drive sales and ensure exceptional customer service. You will lead a team to meet targets and maintain high standards across all service areas.

The role requires at least 2 years in a managerial capacity within beauty or retail, strong leadership and communication skills, and a focus on KPIs. We offer a competitive basic salary with high commission, monthly incentives, training, leave and

Qualifications

• Minimum 2 years' experience in a managerial role in Beauty/Retail/Service Industry.
• Strong leadership, communication, and problem-solving skills.
• Sales-driven with experience leading a team to achieve KPIs.
• Customer-focused with excellent people management skills.
• Willing to work weekends and public holidays when required.

Responsibilities

• Oversee the daily operations and performance of the beauty centre
• Lead, coach, motivate, and develop the team to achieve sales and service targets
• Deliver outstanding customer service and handle customer feedback professionally
• Monitor sales performance, KPIs, staff attendance, and productivity
• Plan staff schedules, training, and performance reviews
• Ensure SOPs, hygiene, service quality, and operational standards are maintained
• Manage stock inventory, equipment maintenance, and operational costs
• Prepare daily, weekly, and monthly operational and sales reports
• Execute company marketing campaigns and business strategies
• Build a positive, high-performing team culture

Skills

Leadership

Sales leadership

Customer service

Team coaching

KPIs

People management

Job description

Medi Beaute Sdn Bhd in Malaysia is seeking an experienced operations manager to oversee a beauty centre, drive sales and ensure exceptional customer service. You will lead a team to meet targets and maintain high standards across all service areas.

The role requires at least 2 years in a managerial capacity within beauty or retail, strong leadership and communication skills, and a focus on KPIs. We offer a competitive basic salary with high commission, monthly incentives, training, leave and