Luxury Beauty Counter Manager — Elevate Guest Experience

LUXASIA; Kuala Lumpur; On-site; MYR 56,000 - 112,000; Full time

Benefits offered by this job

Market-aligned salary

Sales commissions

Employee Product Privileges

Medical insurance

Diverse Culture

Job summary

A leading luxury beauty firm in Kuala Lumpur seeks a dynamic Sales and Customer Service Manager. The role involves driving sales, managing a high-performing team, and ensuring exceptional customer service. Candidates should have 3-5 years in luxury retail and strong leadership skills. The position also requires advanced makeup knowledge and a passion for the beauty industry. Benefits include a competitive salary, bonuses, and comprehensive training opportunities, fostering a culture of excellence and inclusivity.

Qualifications

• Minimum 3-5 years of experience in luxury retail, beauty, or cosmetics with managerial experience.
• Ability to train teams on makeup techniques and product knowledge.
• Strong understanding of clienteling, CRM, and luxury selling techniques.

Responsibilities

• Achieve monthly counter sales targets and plan targets for team.
• Manage and motivate team members to excel.
• Ensure high levels of service and proper operations at the counter.

Skills

Luxury retail experience

Team training and leadership

Clienteling skills

Exceptional customer service

Education

Professional Makeup Certification

Tools

POS systems

Retail software

MS Office

Job description

A leading luxury beauty firm in Kuala Lumpur seeks a dynamic Sales and Customer Service Manager. The role involves driving sales, managing a high-performing team, and ensuring exceptional customer service. Candidates should have 3-5 years in luxury retail and strong leadership skills. The position also requires advanced makeup knowledge and a passion for the beauty industry. Benefits include a competitive salary, bonuses, and comprehensive training opportunities, fostering a culture of excellence and inclusivity.