Barista & Guest Experience Specialist

Chiu Cravings Sdn Bhd; West Coast Division; On-site; MYR 20,000 - 33,000; Full time

Job summary

mizumizu coffee, a coffee and matcha specialist in Kota Kinabalu, is seeking staff to deliver exceptional customer service, prepare beverages, and maintain outlet cleanliness. The role supports opening and closing duties and thrives in a fast-paced environment.

Ideal candidates are multilingual, able to follow SOPs, and open to feedback to improve service quality. Prior F&B experience is a plus, and team players who enjoy conversations with customers are encouraged to apply.

Qualifications

• Able to interact with customers and provide great service.
• Multilingual abilities are a plus (English, BM, Chinese, Korean, etc).
• Able to follow instructions and SOPs.
• Willingness to grow from feedback and challenges.

Responsibilities

• Interact with customers and provide excellent service.
• Maintain cleanliness of the bar and outlet.
• Prepare quality beverages.
• Assist in opening and closing shifts.

Skills

Customer service

Multilingual

Teamwork

SOP adherence

Feedback mindset

Job description

mizumizu coffee, a coffee and matcha specialist in Kota Kinabalu, is seeking staff to deliver exceptional customer service, prepare beverages, and maintain outlet cleanliness. The role supports opening and closing duties and thrives in a fast-paced environment.

Ideal candidates are multilingual, able to follow SOPs, and open to feedback to improve service quality. Prior F&B experience is a plus, and team players who enjoy conversations with customers are encouraged to apply.